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Not able to sign in

See original GitHub issue

The problem

At the welcome page, click on the “Sign in to GitHub.com” button, approve it on the web page. No reaction after that. The spinner in the button keeps going.

Release version

3.0.6-linux1

Operating system

Ubuntu 22.04

Steps to reproduce the behavior

1, At the welcome page, click on the “Sign in to GitHub.com” button, 2, approve it on the web page of github.

No reaction after that. The spinner in the button keeps going.

Log files

2022-10-02.desktop.production.log

Screenshots

No response

Additional context

There are error in console: $ ./GitHubDesktop-linux-3.0.6-linux1.AppImage libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null) [267574:1001/171619.934140:ERROR:sandbox_linux.cc(377)] InitializeSandbox() called with multiple threads in process gpu-process. [267574:1001/171622.799074:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times! [267574:1001/171624.146379:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times! [267574:1001/171802.589885:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!

Issue Analytics

State:
Created a year ago
Reactions:2
Comments:10 (2 by maintainers)

Top GitHub Comments

1reaction

exen904commented, Oct 15, 2022

@shiftkey I was using Firefox. Apparently that was my issue, not something of the app. I completely forgot about the GitHub Mobile app where I was notified to act as 2FA. Worked just fine after that. Sorry for the wrong call there

0reactions

grossardtcommented, Nov 22, 2022

I have the same issue. On my office computer I have:

Kubuntu 18.04
Firefox 107.0
The AppImage version of GitHub Desktop 3.1.1-linux1
no root access
no other browser than Firefox

After reloading the login page a couple of times, it gives me the option to log in to Github, but then I get stuck with the x-github-desktop-dev-auth://oauth?.. link which does not do anything.

Is there a way to enter the auth code manually somewhere? Or a tip how to set up the mime-types manually for Firefox?