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Users can't send private messages to bots installed, even permissions are given properly.

See original GitHub issue

I am using latest slack_sdk version, installed yesterday only and very happy to see slack bot. I tried sending message to users and they are shown correctly in workspace, in Apps chat menu.

but I am not able to reply/send message to slack-bot, though permissions are given correctly. how can I send message to slackbots?

Sending messages to this app has been turned off. is shown while sending reply to bot.

this solution from stack-overflow doesn’t work.

Issue Analytics

State:
Created 2 years ago
Comments:5 (2 by maintainers)

Top GitHub Comments

1reaction

seratchcommented, May 24, 2021

Hi @ganesh-deshmukh, thanks for asking the question!

As @eddyg already mentioned, this question is answered at #1015 . Let me share a quick video demonstrating how you can change your Slack app configuration. After enabling the Allow users to send Slash commands and messages from the messages tab, your Slack end-users may need to refresh the Slack client app to reflect the Slack app setting changes.

As everything should be clear now, let me close this issue. Please feel free to write in if you have anything further to ask/discuss regarding this topic!

0reactions

ganesh-deshmukhcommented, Jul 18, 2021

Thanks to @seratch and @Team-Slack. for detailed video/gif of solution.

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