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Missing font

See original GitHub issue

macOS 10.13 Sketch 47 SO 14.0

Display group titles

Sketch doesn’t recognize the System Font and asks me to replace one.

Bug? 🐞

Issue Analytics

State:
Created 6 years ago
Comments:6 (2 by maintainers)

Top GitHub Comments

1reaction

krismckinnonaclcommented, Feb 8, 2018

I also have the same problem: Mac OS 10.12.6 Sketch 48.2 (47327) Symbol Org 14.2

I’ve installed the SF font as mentioned - I can see them in my font book, but when I look at the titles generated, they are set in a font I do not have

0reactions

sonburncommented, May 18, 2018

@ThomasDAaron, @krismckinnonacl, @ivancucer The name of the font file is not what is being referred to, but instead it’s the PostScript name. There are a couple places you can look to verify the postscript name…

Open Font Book.app, select the Info view in the top left corner of the window, navigate to the font in question (or what you think it should be), and verify the PostScript name. Example below (note the blue highlighted line)…

In Sketch, go to Plugins > Run Script. In the window that opens, copy/paste the following code which will generate a list of all the postscript names of all the fonts you have installed…

log(NSFontManager.sharedFontManager().availableFonts())

What we are looking for in either location are at least one of the following three strings; “SFProText-Bold”, “SFUIText-Bold”, “HelveticaNeue-Bold”. These fonts are being used as each was a system font at one time or another (therefore it should be safe to assume at least one exists). I am really confused as to how someone can end up with a system without at least one of these, but clearly it’s happening.

I have been exploring alternative ways to continue to solve for this issue. One idea is to expose the font list and let you select a font to use, but then if you ever modify the title style directly, it will be out of sync with the selected font in the plugin and thus potentially confusing.

Another option is to just select the first font in the list if none of the three fonts are found, which would solve the issue of a “Missing Font” alert, but then you would likely end up with an ugly font that you would have to change each document.

Anyway, thanks for the feedback, and please do reply with your findings so I can come up with a solution that works for everyone.