Help pane unable to render rich text on macOS app

Issue Report Checklist

• Searched the issues page for similar reports
• Read the relevant sections of the Spyder Troubleshooting Guide and followed its advice
• Reproduced the issue after updating with conda update spyder (or pip, if not using Anaconda)
• Could not reproduce inside jupyter qtconsole (if console-related)
• Tried basic troubleshooting (if a bug/error)
  • Restarted Spyder
  • Reset preferences with spyder --reset
  • Reinstalled the latest version of Anaconda
  • Tried the other applicable steps from the Troubleshooting Guide
• Completed the Problem Description, Steps to Reproduce and Version sections below

Problem Description

I have an issue with the help pane in rich text, similar to #17751, but on macOS 12.4.

What steps reproduce the problem?

1. I apologize for not knowing when and how the help pane is not working normally in rich text.

What is the expected output? What do you see instead?

Paste Traceback/Error Below (if applicable)

PASTE TRACEBACK HERE

Versions

• Spyder version: 5.3.2
• Python version: 3.8.13
• Qt version: 5.9.7
• PyQt version: 5.9.2
• Operating System name/version: macOS 12.4

Dependencies

# Mandatory:
atomicwrites >=1.2.0                 :  1.4.1 (OK)
chardet >=2.0.0                      :  5.0.0 (OK)
cloudpickle >=0.5.0                  :  2.1.0 (OK)
cookiecutter >=1.6.0                 :  2.1.1 (OK)
diff_match_patch >=20181111          :  20200713 (OK)
intervaltree >=3.0.2                 :  3.1.0 (OK)
IPython >=7.31.1;<8.0.0              :  7.34.0 (OK)
jedi >=0.17.2;<0.19.0                :  0.18.1 (OK)
jellyfish >=0.7                      :  0.9.0 (OK)
jsonschema >=3.2.0                   :  4.7.2 (OK)
keyring >=17.0.0                     :  23.7.0 (OK)
nbconvert >=4.0                      :  6.5.0 (OK)
numpydoc >=0.6.0                     :  1.4.0 (OK)
parso >=0.7.0;<0.9.0                 :  0.8.3 (OK)
pexpect >=4.4.0                      :  4.8.0 (OK)
pickleshare >=0.4                    :  0.7.5 (OK)
psutil >=5.3                         :  5.9.1 (OK)
pygments >=2.0                       :  2.12.0 (OK)
pylint >=2.5.0;<3.0                  :  2.14.4 (OK)
pyls_spyder >=0.4.0                  :  0.4.0 (OK)
pylsp >=1.5.0;<1.6.0                 :  1.5.0 (OK)
pylsp_black >=1.2.0                  :  1.2.1 (OK)
qdarkstyle >=3.0.2;<3.1.0            :  3.0.3 (OK)
qstylizer >=0.1.10                   :  0.2.1 (OK)
qtawesome >=1.0.2                    :  1.1.1 (OK)
qtconsole >=5.3.0;<5.4.0             :  5.3.1 (OK)
qtpy >=2.1.0                         :  2.1.0 (OK)
rtree >=0.9.7                        :  1.0.0 (OK)
setuptools >=49.6.0                  :  63.2.0 (OK)
sphinx >=0.6.6                       :  5.0.2 (OK)
spyder_kernels >=2.3.2;<2.4.0        :  2.3.2 (OK)
textdistance >=4.2.0                 :  4.3.0 (OK)
three_merge >=0.1.1                  :  0.1.1 (OK)
watchdog >=0.10.3                    :  2.1.9 (OK)
zmq >=22.1.0                         :  23.2.0 (OK)

# Optional:
cython >=0.21                        :  0.29.30 (OK)
matplotlib >=3.0.0                   :  3.5.2 (OK)
numpy >=1.7                          :  1.22.4 (OK)
pandas >=1.1.1                       :  1.4.3 (OK)
scipy >=0.17.0                       :  1.8.1 (OK)
sympy >=0.7.3                        :  1.10.1 (OK)

# Spyder plugins:
spyder_terminal.terminalplugin 1.2.2 :  1.2.2 (OK)

[mrclary]

@hawkiyc, new artifacts are now up for 5.3.2 which should resolve your issue. Just download Spyder.dmg again as you did before. I’ve already downloaded it and verified, but please let me know if everything is working for you. Thanks for your patience and sorry for any inconvenience 😄 .

[mrclary]

Yes, I’m certain that this is related to the new code signing. I’ve reopened #18679 to rebuild the release artifact with codesign fixes.