[FAQ] Existing Stripe Customers Not Syncing

Bug report

• Extension name: firestore-stripe-subscriptions

Describe the bug

I already have firebase & stripe customers that were synced with a custom webhook. I am trying to replace that piece of infrastructure with this extension, but it doesn’t seem there is anyway to force a sync for the existing customers.

Expected behavior

Some path to syncing existing customers, possibly by their user email.

Thank youuuuu 😃

[thorsten-stripe]

@thisisvilla are you saying you have existing customers in Stripe with existing subscriptions? The extension is not able to sync these, but rather you will need to add your existing Stripe customer ID to the user doc in your Cloud Firestore:

As long as you have the stripeId set in your user doc, the extension will use this customer ID for that user. Otherwise it will create a new Stripe customer object.

[thorsten-stripe]

@thisisvilla glad you got it working. The firebaseUID metadata should not be required, it’s just there to make searching in the dashboard more convenient.