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StripeConnectionError: An error occurred with our connection to Stripe.

See original GitHub issue

Have been running into this issue during development. Sometimes everything works fine and other times I get this error

version: 7.20

I’m not sure if its a bug or a connectivity issue

Get stripe account error { Error: An error occurred with our connection to Stripe.
    at Constructor._Error (/Users/tunebase/node_modules/stripe/lib/Error.js:12:16)
    at Constructor (/Users/tunebase/node_modules/stripe/lib/utils.js:164:17)
    at new Constructor (/Users/tunebase/node_modules/stripe/lib/utils.js:164:17)
    at /Users/tunebase/node_modules/stripe/lib/StripeResource.js:209:9
    at ClientRequest.req.on (/Users/tunebase/node_modules/stripe/lib/StripeResource.js:380:67)
    at ClientRequest.emit (events.js:182:13)
    at ClientRequest.EventEmitter.emit (domain.js:442:20)
    at TLSSocket.socketOnEnd (_http_client.js:425:9)
    at TLSSocket.emit (events.js:187:15)
    at TLSSocket.EventEmitter.emit (domain.js:442:20)
  type: 'StripeConnectionError',
  stack:
   'Error: An error occurred with our connection to Stripe.\n    at Constructor._Error (/Users/tunebase/node_modules/stripe/lib/Error.js:12:16)\n    at Constructor (/Users/tunebase/node_modules/stripe/lib/utils.js:164:17)\n    at new Constructor (/Users/tunebase/node_modules/stripe/lib/utils.js:164:17)\n    at /Users/tunebase/node_modules/stripe/lib/StripeResource.js:209:9\n    at ClientRequest.req.on (/Users/tunebase/node_modules/stripe/lib/StripeResource.js:380:67)\n    at ClientRequest.emit (events.js:182:13)\n    at ClientRequest.EventEmitter.emit (domain.js:442:20)\n    at TLSSocket.socketOnEnd (_http_client.js:425:9)\n    at TLSSocket.emit (events.js:187:15)\n    at TLSSocket.EventEmitter.emit (domain.js:442:20)',
  rawType: undefined,
  code: undefined,
  param: undefined,
  message: 'An error occurred with our connection to Stripe.',
  detail:
   { Error: socket hang up
       at createHangUpError (_http_client.js:322:15)
       at TLSSocket.socketOnEnd (_http_client.js:425:23)
       at TLSSocket.emit (events.js:187:15)
       at TLSSocket.EventEmitter.emit (domain.js:442:20)
       at endReadableNT (_stream_readable.js:1094:12)
       at process._tickCallback (internal/process/next_tick.js:63:19) code: 'ECONNRESET' },
  raw:
   { message: 'An error occurred with our connection to Stripe.',
     detail:
      { Error: socket hang up
          at createHangUpError (_http_client.js:322:15)
          at TLSSocket.socketOnEnd (_http_client.js:425:23)
          at TLSSocket.emit (events.js:187:15)
          at TLSSocket.EventEmitter.emit (domain.js:442:20)
          at endReadableNT (_stream_readable.js:1094:12)
          at process._tickCallback (internal/process/next_tick.js:63:19) code: 'ECONNRESET' } },
  headers: undefined,
  requestId: undefined,
  statusCode: undefined }

Issue Analytics

State:
Created 4 years ago
Reactions:11
Comments:6 (1 by maintainers)

Top GitHub Comments

29reactions

brandur-stripecommented, Jun 24, 2019

It looks at first glance like it’s probably an intermittent connectivity problem. You could try enabling automatic retries to give you some protection against this type of thing.

2reactions

simonjcarrcommented, Jul 3, 2020

I had the same issue. It was because I had changed the rules on my firewall. If you run into the issue try disabling your firewall to see if that fixes it, then re-enable the firewall and add the correct rules.

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