Network error, timeout of 10000ms exceeded when trying to connect to wallet.

Bug Description Unable to log in to TNBC wallet. Tried logging in with and without using a nickname. Failing to log in either way. On further checking the console, several warnings were logged:

WebSocket connection to 'ws://54.177.121.3/ws/primary_validator_updated' failed: WebSocket is closed before the connection is established.

Error:

GET http://54.177.121.3/config net::ERR_CONNECTION_TIMED_OUT

The IP address 54.177.121.3 was there by default when I opened the application. I also did try changing the IP Address to that of my network’s IPv4 address, wasn’t able to log in through that as well.

Steps to Reproduce Steps to reproduce the behavior:

1. Go to TNB account manager (Windows)
2. Click on connect with the defaults in-place (protocol, IP address, port, and nickname(if applicable).
3. Toast message pops up saying, Network error and/or timeout of 10000ms exceeded.

Expected behavior To successfully connect to the wallet.

Actual behavior Warning toast message popping up and unable to connect to the wallet.

Screenshots/Recordings

OS and Browser

• OS: Windows 10
• Browser: N/A

Additional context I am not completely sure if it’s a bug or am I doing something wrong, if the latter is the case, please help me log in to my wallet. I’m currently using TNB account manager 1.0.0-alpha.45 Should I uninstall this version and download the latest version of the app to fix this error?

Account Number Since I’m unable to log in to my wallet, I don’t have access to my account number. I Will update once this is fixed/I’m able to gain access to my wallet.

How to Create an Account

[hussu010]

@prajwalkulkarni you should follow the official discord server of thenewboston to get updated with the new changes. https://discord.com/invite/thenewboston

[hussu010]

@prajwalkulkarni you must be using old bank IP. Could you try it with 54.183.16.194?