Unable to start TB services.

Hello everyone,

I’ve tried to define outgoing email server. Unfortunately the UI somehow “glitch” (I specify the server - test it via test button - works - but when came back to the settings the UI was empty). I tried to redefine the server several time but the same result - email settings form was alway empty with UI message “Can not load email settings” ( or smth like that).

I decided to restart TB using service thingsboard stop and than service thingsboard start. Unfortunately the TB service is not able to start.

In /var/log/thingsboard/thingsboard.log I can see following message:

org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'userController': Unsatisfied dependency expressed through field 'mailService'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultMailService': Invocation of init method failed; nested exception is java.lang.NullPointerException

I believe it says “there is no email settings” and therefore it can’t start. Well, I believe the missing UI settings shouldn’t stop whole service to start 😃

So my question is rather simple: How to fix and make TB alive again?

Thank you all

Y

[volodymyr-babak]

hi,

please login into cassandra database using cqlsh command: voba@voba-pc:~$ cqlsh Connected to Test Cluster at 127.0.0.1:9042. [cqlsh 5.0.1 | Cassandra 3.9 | CQL spec 3.4.2 | Native protocol v4] Use HELP for help.

and then execute next query: cqlsh> SELECT * from thingsboard.admin_settings where key = ‘mail’ ALLOW FILTERING;

and paste output here

[z4nD4R]

@volodymyr-babak

thank you. That helped indeed. Please makr the issue as resolved.

Feature request: don’t let missing config fail to start whole app. 😃

Y