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Certain PCs crash on opening API

See original GitHub issue

Description

A fresh install is still broken and refuses to start. Paths seem to be fixed though. There are multiple issues with the latest release though:

The process manager seems to be overly aggressive and keeps the process going even after selecting “Exit” on the tray. This caused a reinstall to fail multiple times before killing it via Task Manager (even then it seemed to pop up out of nowhere if I waited long enough).
The release version says 2.7.2 but the downloaded windows installer is installing 2.7.1 (versioning broken?)
The log file indicates no errors but the web portal and the API are both refusing connections

What Platform / OS are you running?

Windows

What version are you running?

2.7.2

Anything in the logs or a references that might be useful?

2021-09-27 09:59:59 info: System Bridge 2.7.1: C:\Users\dlangerm\AppData\Local\System Bridge - C:\Users\dlangerm\AppData\Local\System Bridge\system-bridge.exe - C:\Users\dlangerm\AppData\Local\System Bridge - ["C:\\Users\\dlangerm\\AppData\\Local\\System Bridge\\system-bridge.exe","C:\\snapshot\\system-bridge\\dist\\index.js"] -  -  -  - 
2021-09-27 09:59:59 info: Process Manager - Starting tray - ["C:\\Users\\dlangerm\\AppData\\Local\\System Bridge\\system-bridge-tray.exe"]
2021-09-27 09:59:59 info: Process Manager - Starting api - ["C:\\Users\\dlangerm\\AppData\\Local\\System Bridge\\system-bridge.exe","dist/components/api/index.js"]
2021-09-27 10:00:01 info: Tray - 2.7.1: C:\Users\dlangerm\AppData\Local\System Bridge - C:\Users\dlangerm\AppData\Local\System Bridge\system-bridge-tray.exe - C:\Users\dlangerm\AppData\Local\System Bridge - ["C:\\Users\\dlangerm\\AppData\\Local\\System Bridge\\system-bridge-tray.exe","C:\\snapshot\\system-bridge\\tray\\dist\\index.js"] -  -  -  - 
2021-09-27 10:00:01 info: Tray - Create Tray
2021-09-27 10:00:01 info: Tray - Started
2021-09-27 10:00:31 error: Process Manager - tray: Exited with code: 1
2021-09-27 10:00:31 info: Process Manager - tray: Restarting in 10 seconds..
2021-09-27 10:00:42 info: Process Manager - Starting tray - ["C:\\Users\\dlangerm\\AppData\\Local\\System Bridge\\system-bridge-tray.exe"]
2021-09-27 10:00:43 info: Tray - 2.7.1: C:\Users\dlangerm\AppData\Local\System Bridge - C:\Users\dlangerm\AppData\Local\System Bridge\system-bridge-tray.exe - C:\Users\dlangerm\AppData\Local\System Bridge - ["C:\\Users\\dlangerm\\AppData\\Local\\System Bridge\\system-bridge-tray.exe","C:\\snapshot\\system-bridge\\tray\\dist\\index.js"] -  -  -  - 
2021-09-27 10:00:43 info: Tray - Create Tray
2021-09-27 10:00:43 info: Tray - Started
2021-09-27 10:01:58 info: System Bridge 2.7.1: C:\Users\dlangerm\AppData\Local\System Bridge - C:\Users\dlangerm\AppData\Local\System Bridge\system-bridge.exe - C:\Users\dlangerm\AppData\Local\System Bridge - ["C:\\Users\\dlangerm\\AppData\\Local\\System Bridge\\system-bridge.exe","C:\\snapshot\\system-bridge\\dist\\index.js"] -  -  -  - 
2021-09-27 10:01:59 info: Process Manager - Starting tray - ["C:\\Users\\dlangerm\\AppData\\Local\\System Bridge\\system-bridge-tray.exe"]
2021-09-27 10:01:58 info: Process Manager - Starting api - ["C:\\Users\\dlangerm\\AppData\\Local\\System Bridge\\system-bridge.exe","dist/components/api/index.js"]
2021-09-27 10:02:00 info: Tray - 2.7.1: C:\Users\dlangerm\AppData\Local\System Bridge - C:\Users\dlangerm\AppData\Local\System Bridge\system-bridge-tray.exe - C:\Users\dlangerm\AppData\Local\System Bridge - ["C:\\Users\\dlangerm\\AppData\\Local\\System Bridge\\system-bridge-tray.exe","C:\\snapshot\\system-bridge\\tray\\dist\\index.js"] -  -  -  - 
2021-09-27 10:02:00 info: Tray - Create Tray
2021-09-27 10:02:00 info: Tray - Started

Additional information

If you haven’t done so already, I highly recommend using the Sentry suite of tools (including the node.js sdk) for remote tracing issues like this. Uploading raw log files to a public GitHub is a bit awkward and sentry is free up to a certain number of API calls.

Issue Analytics

State:
Created 2 years ago
Reactions:1
Comments:13 (6 by maintainers)

Top GitHub Comments

2reactions

chadmccunecommented, Sep 28, 2021

I’m experiencing the same problem

After deleting the log file, and trying again, this is all that is in it:

2021-09-28 01:36:18 info: System Bridge 2.7.3: C:\Users\blueiris\AppData\Local\System Bridge - C:\Users\blueiris\AppData\Local\System Bridge\system-bridge.exe - C:\Users\blueiris\AppData\Local\System Bridge - [“C:\Users\blueiris\AppData\Local\System Bridge\system-bridge.exe”,“C:\snapshot\system-bridge\dist\index.js”] - - - - 2021-09-28 01:36:18 info: Process Manager - Starting api - [“C:\Users\blueiris\AppData\Local\System Bridge\system-bridge.exe”,“dist/components/api/index.js”] 2021-09-28 01:36:19 info: Process Manager - Starting tray - [“C:\Users\blueiris\AppData\Local\System Bridge\system-bridge-tray.exe”] 2021-09-28 01:36:23 info: Tray - 2.7.3: C:\Users\blueiris\AppData\Local\System Bridge - C:\Users\blueiris\AppData\Local\System Bridge\system-bridge-tray.exe - C:\Users\blueiris\AppData\Local\System Bridge - [“C:\Users\blueiris\AppData\Local\System Bridge\system-bridge-tray.exe”,“C:\snapshot\system-bridge\tray\dist\index.js”] - - - - 2021-09-28 01:36:23 info: Tray - Create Tray 2021-09-28 01:36:24 info: Tray - Started

1reaction

timmo001commented, Oct 9, 2021

The issue was the API was being attempted to be launched with execa.node instead of launching the prebuilt system-bridge.exe which has node built in.

On my (dev) machines, I have node installed, but on other machines, this may not be the case. Now node will not be required as it should have been and the API will be launched as a subprocess alongside the tray (if enabled)