Something went wrong - Intercom on Android

Hi,

I have followed all the steps for configuring Intercom for Android on our React Native Project. Steps followed:

1. react-native link react-native-intercom
2. Follow manual integration with this If you'd rather not have push notifications in your app, you can use this dependency:

Result : build success

On intercom opening Getting this screen :

On adb logcat : Getting this : Intercom: Api call failed: {"type":"error.list","request_id":"000inqj90bj3mpbrov80","errors":[{"code":"not_found","message":"User Not Found"}]}

I rechecked again the Android API Key and App Id is correct. Researched everywhere but solution nowhere to be found.

This is my react-native info :

Any help?

[soniaalabed]

For me the issue was with userId, I was using number instead of string, once I changed it Intercom worked

[yahm23]

Everything works fine on iOS simulator using Xcode, but greeted with this same screen as OP when using Android. I’m getting this without any Intercom related logged errors as well. Unlike @Dirkhuethorst, mine doesn’t work for emulator or physical device.