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Mailgun mail returns Error: connect ETIMEDOUT 52.0.63.157:587

See original GitHub issue

Configured Mailgun with the following in config.json:

mail: {
    transport: 'SMTP',
    options: {
        service: 'Mailgun',
            auth: {
                user: 'postmaster@mailgun.mydomain.com',
                pass: process.env.MAILGUN_PASSWORD
            }
        }
},

When I try to send an e-mail (e.g. forgot password or test in admin), the request 500 errors with:

{"errors":[{"message":"Error: connect ETIMEDOUT 52.0.63.157:587","errorType":"EmailError"}]}

Doing a whois on 52.0.63.157 returns this is an AWS ip address. Quite strange.

Ghost Version: 0.11.4
Node Version: 6.9.4
Browser/OS: Ubuntu 16.04 LTS
Database: sqlite3

Issue Analytics

State:
Created 7 years ago
Comments:5 (1 by maintainers)

Top GitHub Comments

4reactions

mgilbircommented, Feb 16, 2017

As I ended up here with the same problem and for the sake of documentation, I got help on the slack channel and it turned out to be that my host is blocking the default SMTP ports.

You can telnet out to port 587 and see if you can connect. If not, you may want to try an alternative port as Mailgun SMTP is also available on 2525.

3reactions

burningTygercommented, Jun 1, 2017

For the sake of documentation let me note that scaleway blocks outgoing smtp ports too. Took me an hour to pinpoint.