Question..Help!

Hey!

So I followed all the steps in the notes etc… I even ended up following #63

I have a windows plex machine running, with the LB running on it as well. I blocked all access to plex directly on that machine other than LocalHost… I have the transcoder running on a ubuntu machine.

Looking like this:

`root@PLEXTRANS1:/home/banx/Downloads/UnicornTranscoder-master# DEBUG=‘UnicornTranscoder*’ npm start

UnicornTranscoder@2.2.2 start /home/banx/Downloads/UnicornTranscoder-master node ./bin/www

UnicornTranscoder Starting EAE +0ms UnicornTranscoder2:server Listening on port 3000 +0ms

`

But even well trying to play a video, it just goes round and around and around for a while then plex says: Error code: s1001 (Network)

The Transcoder is there and registered to the LB, but I just can’t seem to make it play a video. Any help would be amazing. Thanks!

[drouarb]

In your browser devtools screenshot we can’t see any request to the transcoder. Once you start your stream your browser should call a start.mpd, this start.mpd should answer a HTTP 302 to a start.mpd on your transcoder domain, then the stream should start.

For the logs, if you don’t get any using DEBUG='UnicornTranscoder*' npm start, it means that there is no request reching your transcoder. It probably means that you misconfigured something. Your UnicornTranscoder config looks fine, it is probably that your requests aren’t going through UnicornLoadBalancer.

Have you followed the step to create a custom server URL ?

Configure Plex Media Server access address
In Settings -> Server -> Network
Set Custom server access URLs to the address to access the UnicornLoadBalancer

For the codec build it’s a bit complicated to find since it’s hardcoded in Plex Media Server binary. If you update the PLEX_BUILD without updating the CODECS_BUILD, it will probably not work. All the procedure to update CODECS_BUILD and PLEX_BUILD is explained in the README.

PS: The UnicornTranscoder haven’t been tested on a windows PMS, it is possible that Plex is inconsistent between Windows and Linux

[davidjameshowell]

I would also investigate to see how Plex Transcoder on the PMS Master side is too - make sure requests are being sent to your redis server properly.