@wdio/sync: HTTPError: Response code 404 (Not Found)

Console log throws error 404 as shown below when using multi remote feature using selenium and browserstack services

Execution of 1 spec files started at 2020-10-14T21:28:37.937Z

2020-10-14T21:28:37.940Z DEBUG @wdio/utils:initialiseServices: initialise service "selenium-standalone" as NPM package
2020-10-14T21:28:37.947Z DEBUG @wdio/utils:initialiseServices: initialise service "browserstack" as NPM package
2020-10-14T21:28:37.948Z INFO @wdio/cli:launcher: Run onPrepare hook
2020-10-14T21:28:37.953Z INFO @wdio/browserstack-service: browserstackLocal is not enabled - skipping...
2020-10-14T21:28:41.640Z INFO @wdio/cli:launcher: Run onWorkerStart hook
2020-10-14T21:28:41.645Z INFO @wdio/local-runner: Start worker 0-0 with arg: wdio4.conf.js
[0-0] 2020-10-14T21:28:42.217Z INFO @wdio/local-runner: Run worker command: run
[0-0] 2020-10-14T21:28:43.084Z DEBUG @wdio/local-runner:utils: init multiremote session
[0-0] 2020-10-14T21:28:43.086Z INFO webdriverio: Initiate new session using the ./protocol-stub protocol
[0-0] 2020-10-14T21:28:43.087Z INFO webdriverio: Initiate new session using the ./protocol-stub protocol
[0-0] RUNNING in MultiRemote - C:\Users\amrka\Desktop\Work\Appium-wdio\src\test\specs\CrossPlatform_Suite.js
[0-0] 2020-10-14T21:28:43.116Z DEBUG @wdio/utils:initialiseServices: initialise service "selenium-standalone" as NPM package
2020-10-14T21:28:43.117Z DEBUG @wdio/utils:initialiseServices: initialise service "browserstack" as NPM package
[0-0] 2020-10-14T21:28:43.118Z DEBUG @wdio/local-runner:utils: init multiremote session
[0-0] 2020-10-14T21:28:43.121Z INFO webdriverio: Initiate new session using the webdriver protocol
[0-0] 2020-10-14T21:28:43.121Z INFO webdriverio: Initiate new session using the webdriver protocol
[0-0] 2020-10-14T21:28:43.122Z INFO webdriver: [POST] http://localhost:4444/wd/hub/session
[0-0] 2020-10-14T21:28:43.122Z INFO webdriver: DATA {
  capabilities: {
    alwaysMatch: {
      browserName: 'chrome',
      acceptInsecureCerts: true,
      'goog:chromeOptions': [Object]
    },
    firstMatch: [ {} ]
  },
  desiredCapabilities: {
    browserName: 'chrome',
    acceptInsecureCerts: true,
    'goog:chromeOptions': { args: [Array] }
  }
}
[0-0] 2020-10-14T21:28:43.129Z INFO webdriver: [POST] https://hub-cloud.browserstack.com/wd/hub/session
2020-10-14T21:28:43.129Z INFO webdriver: DATA {
  capabilities: {
    alwaysMatch: {
      platformName: 'Android',
      device: 'Samsung Galaxy S20',
      os_version: '10.0',
      project: 'Safe App Android automation test',
      build: 'APP Android Build',
      name: 'APP - testV 1.87.000',
      app: 'bs://aaaaa',
      autoGrantPermissions: true,
      nativeWebScreenshot: true,
      endureWebviewsHavePages: true,
      disableWindowAnimation: true,
      'bstack:options': [Object]
    },
    firstMatch: [ {} ]
  },
  desiredCapabilities: {
    platformName: 'Android',
    device: 'Samsung Galaxy S20',
    os_version: '10.0',
    project: 'App Android automation test',
    build: 'APP Android Build',
    name: 'APP - test V 1.87.000',
    app: 'bs://aaaa',
    autoGrantPermissions: true,
    nativeWebScreenshot: true,
    endureWebviewsHavePages: true,
    disableWindowAnimation: true,
    'bstack:options': { appium_version: '1.18.0' }
  }
}
[0-0] 2020-10-14T21:29:03.143Z ERROR @wdio/sync: HTTPError: Response code 404 (Not Found)
    at Request.<anonymous> (C:\Users\amrka\Desktop\Work\Appium-wdio\node_modules\got\dist\source\as-promise\index.js:117:42)
    at processTicksAndRejections (internal/process/task_queues.js:97:5)
[0-0] 2020-10-14T21:29:03.251Z INFO webdriver: COMMAND navigateTo("https://pentest.test.com/")
[0-0] 2020-10-14T21:29:03.252Z INFO webdriver: [POST] http://localhost:4444/wd/hub/session/45d210fcfcbd7214c8068b52b6340102/url
2020-10-14T21:29:03.252Z INFO webdriver: DATA { url: 'https://pentest.test.com/' }
[0-0] (node:13624) UnhandledPromiseRejectionWarning: HTTPError: Response code 404 (Not Found)
    at Request.<anonymous> (C:\Users\amrka\Desktop\Work\Appium-wdio\node_modules\got\dist\source\as-promise\index.js:117:42)
    at processTicksAndRejections (internal/process/task_queues.js:97:5)
[0-0] (node:13624) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag `--unhandled-rejections=strict` (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 1)  
(node:13624) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.

[christian-bromann]

@hieuxlu browser.capabilities should give you access to this information.

[hieuxlu]

@hananconnectavo Hi, I could not reproduce with Browserstack Automate, so it’s very likely it’s a problem with your iOS configuration, so BrowserStack server responded 404 (maybe the app id is not found). This results in the session not created and so subsequent calls returned 404 as well.

Normally, you should see a log indicating a new Browserstack session is created successfully as below. Notice the line Requesting Browserstack session URL.

I would recommend that you check your setup with Browserstack alone, and in single remote config first, to see if the iOS app is working.

2020-12-01T01:22:26.914Z INFO webdriver: [POST] https://hub-cloud.browserstack.com/wd/hub/session
2020-12-01T01:22:26.914Z INFO webdriver: DATA {
  capabilities: {
    alwaysMatch: { browserName: 'chrome', 'bstack:options': {} },
    firstMatch: [ {} ]
  },
  desiredCapabilities: { browserName: 'chrome', 'bstack:options': {} }
}
2020-12-01T01:22:39.163Z DEBUG @wdio/browserstack-service: Requesting Browserstack session URL at https://api.browserstack.com/automate/sessions/83e60806fffba4ac9263e5403baf59e361c20fd4.json
2020-12-01T01:22:40.410Z INFO @wdio/browserstack-service: chrome session: https://automate.browserstack.com/builds/a59f2497e408930467ba294bff59eed51f30a53d/sessions/83e60806fffba4ac9263e5403baf59e361c20fd4
2020-12-01T01:22:40.417Z INFO @wdio/browserstack-service: Update multiremote job for browser "browserB" and sessionId 83e60806fffba4ac9263e5403baf59e361c20fd4
2020-12-01T01:22:40.418Z DEBUG @wdio/browserstack-service: Updating Browserstack session at https://api.browserstack.com/automate/sessions/83e60806fffba4ac9263e5403baf59e361c20fd4.json with request body:  { name: 'multiremote example' }