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No audio recorded on videos

See original GitHub issue

macOS Version: ProductName: Mac OS X ProductVersion: 10.14 BuildVersion: 18A391 Kap Version: Version 2.2.0 (2.2.0.880), but tested on Version 3.0.0-beta.1 (3.0.0-beta.1.1006) too

Steps to reproduce

  1. Open Kap
  2. Click microphone icon so audio is toggled on: image
  3. Open Preferences and confirm that ‘Record audio’ set to the correct device (in my case, just the standard Built-in Microphone): image
  4. Open Sound system preferences window and confirm device is selected and levels are visible on Input tab: image
  5. Perform a recording in Kap, keeping the Sound system preference panel open to observe levels
  6. Try and play back resulting recording. Not there is no audio in the Editor or when saving the file as an MP4.

Current behaviour

No audio recorded with Kap videos. Settings all appear to be correct – audio toggled on in Kap, device set correctly, levels are clearly visible in the Sound preference panel, but still no audio.

Expected behaviour

Audio should be recorded with a video.

Workaround

Use Quicktime Player with equivalent settings; recording works with sound; I tested this immediately after trying and failing with Kap.

Issue Analytics

  • State:closed
  • Created 5 years ago
  • Comments:31 (9 by maintainers)

github_iconTop GitHub Comments

3reactions
pnewellcommented, Oct 2, 2018

I’m seeing the same issue on my Mac. I also never got prompted to provide permission for Kap to access my microphone and do not see it listed in Privacy settings.

screen shot 2018-10-02 at 5 20 53 pm

Running beta 1 of version 3 on macOS Mojave.

2reactions
fermioncommented, Nov 9, 2018

@skllcrn I grabbed the latest beta that you linked. I did see the prompt to allow Kap Beta to access the microphone. I gave it permission and the app shows up in the system pref pane.

I suspect the issue pointed out by @davidjb is a UX thing. The default value for the export format is GIF which (sadly) wouldn’t include audio. Changing that to MP4 I see the audio icon change and hear the captured audio.

Hope this helps, and thank you! 🎉

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