Unable to download from Shahid VIP

Checklist

• I’m reporting a broken site
• I’ve verified that I’m running yt-dlp version 2022.04.08 (update instructions) or later (specify commit)
• I’ve checked that all provided URLs are alive and playable in a browser
• I’ve checked that all URLs and arguments with special characters are properly quoted or escaped
• I’ve searched the bugtracker for similar issues including closed ones. DO NOT post duplicates
• I’ve read the guidelines for opening an issue
• I’ve read about sharing account credentials and I’m willing to share it if required

Region

worldwide

Description

i’m trying to download shows from shahid VIP but getting [Shahid] 933812: Unable to download JSON metadata: HTTP Error 500: Internal Server Error error I have a VIP account

Verbose log

[debug] Command-line config: ['-v', '--username', 'PRIVATE', '--password', 'PRIVATE', 'https://shahid.mbc.net/en/series/Welcome-Home-season-1-episode-1/episode-933812']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, err UTF-8, pref UTF-8
[debug] yt-dlp version 2022.04.08 [7884ade65] (zip)
[debug] Python version 3.6.9 (CPython 64bit) - Linux-4.15.0-159-generic-x86_64-with-Ubuntu-18.04-bionic
[debug] Checking exe version: ffmpeg -bsfs
[debug] Checking exe version: ffprobe -bsfs
[debug] exe versions: ffmpeg 3.4.8, ffprobe 3.4.8
[debug] Optional libraries: certifi, Crypto, secretstorage, sqlite
[debug] Proxy map: {}
[Shahid] Logging in
WARNING: [Shahid] None: Failed to parse JSON Expecting value: line 1 column 1 (char 0)
ERROR: [Shahid] 933812: Unable to download JSON metadata: HTTP Error 500: Internal Server Error (caused by <HTTPError 500: 'Internal Server Error'>); please report this issue on  https://github.com/yt-dlp/yt-dlp/issues?q= , filling out the appropriate issue template. Confirm you are on the latest version using  yt-dlp -U
  File "/usr/local/bin/yt-dlp/yt_dlp/extractor/common.py", line 639, in extract
    self.initialize()
  File "/usr/local/bin/yt-dlp/yt_dlp/extractor/common.py", line 544, in initialize
    self._perform_login(username, password)
  File "/usr/local/bin/yt-dlp/yt_dlp/extractor/shahid.py", line 91, in _perform_login
    'Content-Type': 'application/json; charset=UTF-8',
  File "/usr/local/bin/yt-dlp/yt_dlp/extractor/common.py", line 1033, in _download_json
    expected_status=expected_status)
  File "/usr/local/bin/yt-dlp/yt_dlp/extractor/common.py", line 1011, in _download_json_handle
    expected_status=expected_status)
  File "/usr/local/bin/yt-dlp/yt_dlp/extractor/common.py", line 800, in _download_webpage_handle
    urlh = self._request_webpage(url_or_request, video_id, note, errnote, fatal, data=data, headers=headers, query=query, expected_status=expected_status)
  File "/usr/local/bin/yt-dlp/yt_dlp/extractor/common.py", line 785, in _request_webpage
    raise ExtractorError(errmsg, cause=err)

  File "/usr/local/bin/yt-dlp/yt_dlp/extractor/common.py", line 767, in _request_webpage
    return self._downloader.urlopen(url_or_request)
  File "/usr/local/bin/yt-dlp/yt_dlp/YoutubeDL.py", line 3601, in urlopen
    return self._opener.open(req, timeout=self._socket_timeout)
  File "/usr/lib/python3.6/urllib/request.py", line 532, in open
    response = meth(req, response)
  File "/usr/lib/python3.6/urllib/request.py", line 642, in http_response
    'http', request, response, code, msg, hdrs)
  File "/usr/lib/python3.6/urllib/request.py", line 570, in error
    return self._call_chain(*args)
  File "/usr/lib/python3.6/urllib/request.py", line 504, in _call_chain
    result = func(*args)
  File "/usr/lib/python3.6/urllib/request.py", line 650, in http_error_default
    raise HTTPError(req.full_url, code, msg, hdrs, fp)
urllib.error.HTTPError: HTTP Error 500: Internal Server Error

[pukkandan]

I wasn’t asking for account details, just labeling that it will need to be shared with any dev working on this issue

[snab43]

Same issue, but trying to use cookies.txt. Account created through Apple. Did you end up figuring it out?

[debug] Command-line config: ['-v', '--cookies', 'cookies.txt', 'https://shahid.mbc.net/en/series/The-Office-season-1-episode-1/episode-963353']
[debug] Encodings: locale UTF-8, fs utf-8, pref UTF-8, out utf-8, error utf-8, screen utf-8
[debug] yt-dlp version 2022.11.11 [8b64402] (pip)
[debug] Python 3.11.0 (CPython arm64 64bit) - macOS-13.1-arm64-arm-64bit (OpenSSL 1.1.1s  1 Nov 2022)
[debug] exe versions: ffmpeg 5.1.2 (setts), ffprobe 5.1.2
[debug] Optional libraries: Cryptodome-3.15.0, brotli-1.0.9, certifi-2022.09.24, mutagen-1.46.0, sqlite3-2.6.0, websockets-10.4
[debug] Proxy map: {}
[debug] Loaded 1723 extractors
[debug] [Shahid] Extracting URL: https://shahid.mbc.net/en/series/The-Office-season-1-episode-1/episode-963353
[Shahid] 963353: Downloading JSON metadata
ERROR: [Shahid] 963353: هذا المحتوى متاح فقط لمستخدمي Shahid VIP.
  File "/opt/homebrew/Cellar/yt-dlp/2022.11.11/libexec/lib/python3.11/site-packages/yt_dlp/extractor/common.py", line 674, in extract
    ie_result = self._real_extract(url)
                ^^^^^^^^^^^^^^^^^^^^^^^
  File "/opt/homebrew/Cellar/yt-dlp/2022.11.11/libexec/lib/python3.11/site-packages/yt_dlp/extractor/shahid.py", line 111, in _real_extract
    playout = self._call_api(
              ^^^^^^^^^^^^^^^
  File "/opt/homebrew/Cellar/yt-dlp/2022.11.11/libexec/lib/python3.11/site-packages/yt_dlp/extractor/shahid.py", line 44, in _call_api
    self._handle_error(e)
  File "/opt/homebrew/Cellar/yt-dlp/2022.11.11/libexec/lib/python3.11/site-packages/yt_dlp/extractor/shahid.py", line 30, in _handle_error
    raise ExtractorError(faults_message, expected=True)