Can't download from a tou.tv account. Site redesigned!

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like this: [x])
• Use the Preview tab to see what your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.05.01. If it’s not, read this FAQ entry and update. Issues with outdated version will be rejected.

• I’ve verified and I assure that I’m running youtube-dl 2018.05.01

Before submitting an issue make sure you have:

• At least skimmed through the README, most notably the FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones
• Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple —) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: [u'--audio-quality', u'0', u'-o', u'%(title)s.%(ext)s']
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'-u', u'PRIVATE', u'https://ici.tou.tv/unite-9/S05E01']
Type account password and press [Return]: 
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2018.05.01
[debug] Python version 2.7.14+ (CPython) - Linux-4.15.0-2-amd64-x86_64-with-debian-buster-sid
[debug] exe versions: avconv 3.4.2-2, avprobe 3.4.2-2, ffmpeg 3.4.2-2, ffprobe 3.4.2-2, rtmpdump 2.4
[debug] Proxy map: {}
[tou.tv] Downloading homepage
ERROR: Unable to extract toutvlogin; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 789, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 439, in extract
    self.initialize()
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 397, in initialize
    self._real_initialize()
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/toutv.py", line 52, in _real_initialize
    r'(?s)toutvlogin\s*=\s*({.+?});', webpage, 'toutvlogin'), None, js_to_json)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 820, in _search_regex
    raise RegexNotFoundError('Unable to extract %s' % _name)
RegexNotFoundError: Unable to extract toutvlogin; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
...
<end of log>

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Single video: https://ici.tou.tv/unite-9/S05E01

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.

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Description of your issue, suggested solution and other information

I doesn’t have problem to download free content but it doesn’t work when I want to download “extra” (premium) videos from an account, tou.tv have change their web site design recently. It worked less than a month with my account before the web site change. The tou.tv login script probably need a update for the new web site.

If you need a login to help you, I can give my account credential.

I hope that my English is not too bad!

Thanks for your help. Erik.

[alexhuot1]

Hi guys, i think i’ve found a solution. I have it working on my PC. I just need to make the code cleaner and use a better regex. I’ll try to post a PR before January.

[Altruo]

That’s the problem, it doesn’t works for the premium contents, but only regular contents. Youtube-dl doesn’t works anymore with the credentials (user & password (-u -p)) for that specific site. But it used to…

ERROR: Unable to extract toutvlogin; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.