question-mark
Stuck on an issue?

Lightrun Answers was designed to reduce the constant googling that comes with debugging 3rd party libraries. It collects links to all the places you might be looking at while hunting down a tough bug.

And, if you’re still stuck at the end, we’re happy to hop on a call to see how we can help out.

Pluralsight downloads

See original GitHub issue

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.05.09. If it’s not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • [x ] I’ve verified and I assure that I’m running youtube-dl 2018.05.09

Before submitting an issue make sure you have:

  • [x ] At least skimmed through the README, most notably the FAQ and BUGS sections
  • [ x] Searched the bugtracker for similar issues including closed ones
  • [ x] Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • [x ] Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple —) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):


[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--verbose', '--username', 'PRIVATE', '--password',
'PRIVATE', '-v', '--min-sleep-interval', '90', '--max-sleep-interval', '120', '-
-limit-rate', '150K', '-o', '%(playlist_index)s - %(title)s.%(ext)s', '--playlis
t-start', '1', 'https://app.pluralsight.com/library/courses/dotnet-standard-gett
ing-started/table-of-contents']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2018.05.09
[debug] Python version 3.4.4 (CPython) - Windows-7-6.1.7601-SP1
[debug] exe versions: none
[debug] Proxy map: {}
[pluralsight:course] dotnet-standard-getting-started: Downloading course JSON
[download] Downloading playlist: .NET Standard: Getting Started
[pluralsight:course] playlist .NET Standard: Getting Started: Collected 45 video
 ids (downloading 45 of them)
[download] Downloading video 1 of 45
[pluralsight] Downloading login page
[pluralsight] Logging in
[pluralsight] 225063f8-d12b-4738-a1df-33d402f03216-0: Downloading course JSON
[pluralsight] 225063f8-d12b-4738-a1df-33d402f03216-0: Downloading mp4-high-wides
creen viewclip JSON
[pluralsight] 225063f8-d12b-4738-a1df-33d402f03216-0: Waiting for 4 seconds to a
void throttling
ERROR: An extractor error has occurred. (caused by KeyError('name',)); please re
port this issue on https://yt-dl.org/bug . Make sure you are using the latest ve
rsion; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --ver
bose flag and include its complete output.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\extractor\common.py", line 503, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\extractor\pluralsight.py", line 336, in _real_extract
KeyError: 'name'
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\extractor\common.py", line 503, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\extractor\pluralsight.py", line 336, in _real_extract
KeyError: 'name'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\YoutubeDL.py", line 792, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\extractor\common.py", line 516, in extract
youtube_dl.utils.ExtractorError: An extractor error has occurred. (caused by Key
Error('name',)); please report this issue on https://yt-dl.org/bug . Make sure y
ou are using the latest version; type  youtube-dl -U  to update. Be sure to call
 youtube-dl with the --verbose flag and include its complete output.
...
<end of log>

Description of your issue, suggested solution and other information

Pluralsight downloads dont seem to work anymore since today.

Issue Analytics

  • State:closed
  • Created 5 years ago
  • Reactions:1
  • Comments:7

github_iconTop GitHub Comments

1reaction
masteramoebecommented, May 16, 2018

It only seems to be happening with new pluralsight courses, the name seems to be changed to some kind of guid https://app.pluralsight.com/player?course=dotnet-standard-getting-started&author=thomas-huber&name=225063f8-d12b-4738-a1df-33d402f03216&clip=0&mode=live

name=225063f8-d12b-4738-a1df-33d402f03216

1reaction
Druopelcommented, May 15, 2018

Can confirm also get same error as of today

Read more comments on GitHub >

github_iconTop Results From Across the Web

Apps and downloads - Pluralsight
Download Pluralsight Skills on your phone or tablet. Learn on the go by downloading our mobile app for you iPhone, iPad, Android phone...
Read more >
Pluralsight Skills - Apps on Google Play
Pluralsight is the technology skills platform to build in-demand tech skills with access to thousands of expert-led videos courses, downloadable content, ...
Read more >
Pluralsight: Learn Tech Skills on the App Store
Pluralsight is the technology skills platform to build in-demand tech skills with access to thousands of expert-led videos courses, downloadable content, ...
Read more >
Pluralsight for Android - Download the APK from Uptodown
Pluralsight is an app that lets you access more than 5,000 creative development, training and IT courses which can teach you anything from...
Read more >
Download Pluralsight App - EducationalAppStore
Pluralsight is a learning platform for you to build your tech skills where you can access 7000+ courses with ample of expert videos,...
Read more >

github_iconTop Related Medium Post

No results found

github_iconTop Related StackOverflow Question

No results found

github_iconTroubleshoot Live Code

Lightrun enables developers to add logs, metrics and snapshots to live code - no restarts or redeploys required.
Start Free

github_iconTop Related Reddit Thread

No results found

github_iconTop Related Hackernoon Post

No results found

github_iconTop Related Tweet

No results found

github_iconTop Related Dev.to Post

No results found

github_iconTop Related Hashnode Post

No results found