[Device Support Request] TS011F _TZ3000_cfnprab5 (XENON 4AC+2USB power strip)
See original GitHub issueIs your feature request related to a problem? Please describe. I have bought this power strip from amazon, it should be working with zha (according to https://zigbee.blakadder.com/Xenon_SM-SO306.html but the sockets cannot be controlled. The device can be added to Home Assistant and the setup wizard shows that everything went fine and that the device can be used. The five switches get recognized but the device does not respond at all. The “Last seen” timestamp in Home Assistant also never changes from the time I pair the device. The only difference I could spot is my model has an additional “-EZ”. The supported device is model SM-SO306, I received the model SM-SO306-EZ, but I dont know whats the difference (if there is one) and how to get it working. I think it needs to use something like the quirk for “ts011f.Plug_4AC_2USB”, since thats basically the device I have, but something does not match. My device looks exactly like the one pictured in #1106.
Describe the solution you’d like Would be nice if my power strip could be controlled like intended or somebody could tell me what I’m doing wrong.
Device signature
{
"node_descriptor": "NodeDescriptor(logical_type=<LogicalType.Router: 1>, complex_descriptor_available=0, user_descriptor_available=0, reserved=0, aps_flags=0, frequency_band=<FrequencyBand.Freq2400MHz: 8>, mac_capability_flags=<MACCapabilityFlags.AllocateAddress|RxOnWhenIdle|MainsPowered|FullFunctionDevice: 142>, manufacturer_code=4417, maximum_buffer_size=66, maximum_incoming_transfer_size=66, server_mask=10752, maximum_outgoing_transfer_size=66, descriptor_capability_field=<DescriptorCapability.NONE: 0>, *allocate_address=True, *is_alternate_pan_coordinator=False, *is_coordinator=False, *is_end_device=False, *is_full_function_device=True, *is_mains_powered=True, *is_receiver_on_when_idle=True, *is_router=True, *is_security_capable=False)",
"endpoints": {
"1": {
"profile_id": 260,
"device_type": "0x010a",
"in_clusters": [
"0x0000",
"0x0003",
"0x0004",
"0x0005",
"0x0006",
"0xe000",
"0xe001"
],
"out_clusters": [
"0x000a",
"0x0019"
]
},
"2": {
"profile_id": 260,
"device_type": "0x010a",
"in_clusters": [
"0x0004",
"0x0005",
"0x0006",
"0xe001"
],
"out_clusters": []
},
"3": {
"profile_id": 260,
"device_type": "0x010a",
"in_clusters": [
"0x0004",
"0x0005",
"0x0006",
"0xe001"
],
"out_clusters": []
},
"4": {
"profile_id": 260,
"device_type": "0x010a",
"in_clusters": [
"0x0004",
"0x0005",
"0x0006",
"0xe001"
],
"out_clusters": []
},
"5": {
"profile_id": 260,
"device_type": "0x010a",
"in_clusters": [
"0x0004",
"0x0005",
"0x0006",
"0xe001"
],
"out_clusters": []
},
"242": {
"profile_id": 41440,
"device_type": "0x0061",
"in_clusters": [],
"out_clusters": [
"0x0021"
]
}
},
"manufacturer": "_TZ3000_cfnprab5",
"model": "TS011F",
"class": "zigpy.device.Device"
}
Diagnostic information
{
"home_assistant": {
"installation_type": "Home Assistant OS",
"version": "2022.6.7",
"dev": false,
"hassio": true,
"virtualenv": false,
"python_version": "3.9.12",
"docker": true,
"arch": "x86_64",
"timezone": "Europe/Berlin",
"os_name": "Linux",
"os_version": "5.15.45",
"supervisor": "2022.05.3",
"host_os": "Home Assistant OS 8.2",
"docker_version": "20.10.14",
"chassis": "vm",
"run_as_root": true
},
"custom_components": {
"alexa_media": {
"version": "4.0.2",
"requirements": [
"alexapy==1.26.0",
"packaging>=20.3",
"wrapt>=1.12.1"
]
},
"hacs": {
"version": "1.25.5",
"requirements": [
"aiogithubapi>=22.2.4"
]
}
},
"integration_manifest": {
"domain": "zha",
"name": "Zigbee Home Automation",
"config_flow": true,
"documentation": "https://www.home-assistant.io/integrations/zha",
"requirements": [
"bellows==0.30.0",
"pyserial==3.5",
"pyserial-asyncio==0.6",
"zha-quirks==0.0.75",
"zigpy-deconz==0.16.0",
"zigpy==0.45.1",
"zigpy-xbee==0.14.0",
"zigpy-zigate==0.7.4",
"zigpy-znp==0.7.0"
],
"usb": [
{
"vid": "10C4",
"pid": "EA60",
"description": "*2652*",
"known_devices": [
"slae.sh cc2652rb stick"
]
},
{
"vid": "10C4",
"pid": "EA60",
"description": "*sonoff*plus*",
"known_devices": [
"sonoff zigbee dongle plus"
]
},
{
"vid": "10C4",
"pid": "EA60",
"description": "*tubeszb*",
"known_devices": [
"TubesZB Coordinator"
]
},
{
"vid": "1A86",
"pid": "7523",
"description": "*tubeszb*",
"known_devices": [
"TubesZB Coordinator"
]
},
{
"vid": "1A86",
"pid": "7523",
"description": "*zigstar*",
"known_devices": [
"ZigStar Coordinators"
]
},
{
"vid": "1CF1",
"pid": "0030",
"description": "*conbee*",
"known_devices": [
"Conbee II"
]
},
{
"vid": "10C4",
"pid": "8A2A",
"description": "*zigbee*",
"known_devices": [
"Nortek HUSBZB-1"
]
},
{
"vid": "0403",
"pid": "6015",
"description": "*zigate*",
"known_devices": [
"ZiGate+"
]
},
{
"vid": "10C4",
"pid": "EA60",
"description": "*zigate*",
"known_devices": [
"ZiGate"
]
},
{
"vid": "10C4",
"pid": "8B34",
"description": "*bv 2010/10*",
"known_devices": [
"Bitron Video AV2010/10"
]
}
],
"codeowners": [
"@dmulcahey",
"@adminiuga"
],
"zeroconf": [
{
"type": "_esphomelib._tcp.local.",
"name": "tube*"
},
{
"type": "_zigate-zigbee-gateway._tcp.local.",
"name": "*zigate*"
}
],
"after_dependencies": [
"usb",
"zeroconf"
],
"iot_class": "local_polling",
"loggers": [
"aiosqlite",
"bellows",
"crccheck",
"pure_pcapy3",
"zhaquirks",
"zigpy",
"zigpy_deconz",
"zigpy_xbee",
"zigpy_zigate",
"zigpy_znp"
],
"is_built_in": true
},
"data": {
"ieee": "**REDACTED**",
"nwk": 17530,
"manufacturer": "_TZ3000_cfnprab5",
"model": "TS011F",
"name": "_TZ3000_cfnprab5 TS011F",
"quirk_applied": false,
"quirk_class": "zigpy.device.Device",
"manufacturer_code": 4417,
"power_source": "Mains",
"lqi": 248,
"rssi": -87,
"last_seen": "2022-06-24T19:53:44",
"available": true,
"device_type": "Router",
"signature": {
"node_descriptor": "NodeDescriptor(logical_type=<LogicalType.Router: 1>, complex_descriptor_available=0, user_descriptor_available=0, reserved=0, aps_flags=0, frequency_band=<FrequencyBand.Freq2400MHz: 8>, mac_capability_flags=<MACCapabilityFlags.AllocateAddress|RxOnWhenIdle|MainsPowered|FullFunctionDevice: 142>, manufacturer_code=4417, maximum_buffer_size=66, maximum_incoming_transfer_size=66, server_mask=10752, maximum_outgoing_transfer_size=66, descriptor_capability_field=<DescriptorCapability.NONE: 0>, *allocate_address=True, *is_alternate_pan_coordinator=False, *is_coordinator=False, *is_end_device=False, *is_full_function_device=True, *is_mains_powered=True, *is_receiver_on_when_idle=True, *is_router=True, *is_security_capable=False)",
"endpoints": {
"1": {
"profile_id": 260,
"device_type": "0x010a",
"in_clusters": [
"0x0000",
"0x0003",
"0x0004",
"0x0005",
"0x0006",
"0xe000",
"0xe001"
],
"out_clusters": [
"0x000a",
"0x0019"
]
},
"2": {
"profile_id": 260,
"device_type": "0x010a",
"in_clusters": [
"0x0004",
"0x0005",
"0x0006",
"0xe001"
],
"out_clusters": []
},
"3": {
"profile_id": 260,
"device_type": "0x010a",
"in_clusters": [
"0x0004",
"0x0005",
"0x0006",
"0xe001"
],
"out_clusters": []
},
"4": {
"profile_id": 260,
"device_type": "0x010a",
"in_clusters": [
"0x0004",
"0x0005",
"0x0006",
"0xe001"
],
"out_clusters": []
},
"5": {
"profile_id": 260,
"device_type": "0x010a",
"in_clusters": [
"0x0004",
"0x0005",
"0x0006",
"0xe001"
],
"out_clusters": []
},
"242": {
"profile_id": 41440,
"device_type": "0x0061",
"in_clusters": [],
"out_clusters": [
"0x0021"
]
}
}
},
"entities": [
{
"entity_id": "switch.tz3000_cfnprab5_ts011f_d7414436_on_off",
"name": "_TZ3000_cfnprab5 TS011F"
},
{
"entity_id": "switch.tz3000_cfnprab5_ts011f_d7414436_on_off_2",
"name": "_TZ3000_cfnprab5 TS011F"
},
{
"entity_id": "switch.tz3000_cfnprab5_ts011f_d7414436_on_off_3",
"name": "_TZ3000_cfnprab5 TS011F"
},
{
"entity_id": "switch.tz3000_cfnprab5_ts011f_d7414436_on_off_4",
"name": "_TZ3000_cfnprab5 TS011F"
},
{
"entity_id": "switch.tz3000_cfnprab5_ts011f_d7414436_on_off_5",
"name": "_TZ3000_cfnprab5 TS011F"
},
{
"entity_id": "button.tz3000_cfnprab5_ts011f_d7414436_identify",
"name": "_TZ3000_cfnprab5 TS011F"
}
],
"neighbors": [],
"endpoint_names": [
{
"name": "ON_OFF_PLUG_IN_UNIT"
},
{
"name": "ON_OFF_PLUG_IN_UNIT"
},
{
"name": "ON_OFF_PLUG_IN_UNIT"
},
{
"name": "ON_OFF_PLUG_IN_UNIT"
},
{
"name": "ON_OFF_PLUG_IN_UNIT"
},
{
"name": "unknown 97 device_type of 0xa1e0 profile id"
}
],
"user_given_name": null,
"device_reg_id": "a5810d76391e9ba0b41d40a56ed441cd",
"area_id": null
}
}
Additional logs (pairing)
See attached file, body was too long if pasted in here… Pairing_log.txt
Issue Analytics
- State:
- Created a year ago
- Comments:52 (15 by maintainers)

Top Related StackOverflow Question
I don’t know how this could possibly be helpful but after a bunch of random changes, both my devices are working with my quirk. Approximately I think this is what happened:
I removed the broken devices from zha and reboot my host and noticed a bunch of really weird uart errors - seemed to me like a race condition- that the raspbee I use wasn’t ready yet when ZHA started trying to use it and HA got all borked.
I restarted (not rebooted) HA and those errors went away.
I went into the ZHA integration configure menu and clicked update without changing anything
I went into the ZHA integration system options menu and clicked update without changing anything
I reloaded the ZHA integration
I paired the devices again and it magically worked :?
Since it worked, I’ve done a couple cycles of restarting HA and reloading the ZHA integration. I’ve also disabled the debugging just in case the debugging affected something and it all still works.
I’m attaching my quirk. ts011f_plug.py.txt
Hi @fasteddie-g , yours has another flawor from Tuya devices and will need a new quirk to work.
Please, restore the original
tx011f_plug.pyfile version and add this quirk at the end of the file:Plug_4AC_2USB_Var04
Remove any
__pycache__folder from your local quirk, restart HA and repair your device.