Stuck on an issue?

System Information OS: Linux Mint 20 Python: 3.8.5 GCC: 9.3.0

Describe the bug I am following the quick start guide to test OpenCue before I deploy it. I followed all the steps successfully and managed to build the docker container and it is running with the following output:

cuebot_1 | WARNING: An illegal reflective access operation has occurred cuebot_1 | WARNING: Illegal reflective access by com.google.protobuf.UnsafeUtil (jar:file:/opt/opencue/cuebot-0.4.55-all.jar!/BOOT-INF/lib/protobuf-java-3.4.0.jar!/) to field java.nio.Buffer.address cuebot_1 | WARNING: Please consider reporting this to the maintainers of com.google.protobuf.UnsafeUtil cuebot_1 | WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations cuebot_1 | WARNING: All illegal access operations will be denied in a future release rqd_1 | WARNING:root:RQD Started cuebot_1 | 2020-10-18 14:55:42,678 WARN pool-1-thread-1 com.imageworks.spcue.dispatcher.HostReportHandler - Unable to find host 172.18.0.5,org.springframework.dao.EmptyResultDataAccessException: Failed to find host 172.18.0.5 , creating host.

However, installing the client packages fails when I run the sandbox/install-client-archives.sh script. The entire output of the script is in this pastebin. I don’t want to paste it here because it is more than 4000 lines.

The culprit, as far as I can tell, seems to be grpcio. When trying to build it, I get this error:

Building wheel for grpcio (setup.py) … error ERROR: Command errored out with exit status 1: command: /home/abdelrahman/Sources/OpenCue/venv/bin/python -u -c ‘import sys, setuptools, tokenize; sys.argv[0] = ‘"’"’/tmp/pip-install-89hkuygl/grpcio/setup.py’“'”‘; file=’“'”‘/tmp/pip-install-89hkuygl/grpcio/setup.py’“'”‘;f=getattr(tokenize, ‘"’“‘open’”’“‘, open)(file);code=f.read().replace(’”‘"’\r\n’“'”‘, ‘"’"’\n’“'”‘);f.close();exec(compile(code, file, ‘"’“‘exec’”’"‘))’ bdist_wheel -d /tmp/pip-wheel-pqhekyoa cwd: /tmp/pip-install-89hkuygl/grpcio/

The python tracebacks all show distutils errors, sometimes a DistutilsExecError, sometimes a CompileError, but they all have the following message:

command ‘x86_64-linux-gnu-gcc’ failed with exit status 1

When I looked this error online, all the suggestions seemed to revolve around installing the python-dev or build-essential packages, but I have these two installed on my system already, so I am not sure what is causing the issue.

To Reproduce Steps to reproduce the behavior: Just follow the steps from the quick start guide up to Installing the OpenCue client packages, specifically where you run this command sandbox/install-client-archives.sh

Version Number I tried three different versions: 0.4.55 0.4.14 0.2.65 (from the quick start guide)