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All Sonoff devices/entities on HA unavailable, while still working in eWeLink

See original GitHub issue

All of my entities suddenly stopped working today after a long time of not touching anything. I can log in to ewelink normally, tried re-adding the integration.

From debug page:

2022-12-17 15:49:32 [D] CLOUD None => None
2022-12-17 15:49:32 [W] Can't load devices|  File "/config/custom_components/sonoff/__init__.py", line 199, in internal_normal_setup|    devices = await registry.cloud.get_devices(homes)|Exception: cannot found access token info|
2022-12-17 15:49:33 [D] 7 devices loaded from Cache
...
...
2022-12-17 15:49:33 [D] AUTO mode start
2022-12-17 15:49:33 [D] 100178fa3c <= Local0 | {'switch': 'off', 'startup': 'off', 'pulseConfig': {'pulse': 'off', 'switch': 'off', 'pulseWidth': 500}, 'sledOnline': 'on', 'tempUnit': 0, 'timeZone': 2, 'sensorType': 'AM2301', 'currentTemperature': '7.7', 'currentHumidity': '67.5', 'autoControlEnabled': 0, 'fwVersion': '1.0.2', 'rssi': -71} | 778384
2022-12-17 15:49:33 [E] Cloud WS exception|  File "/config/custom_components/sonoff/core/ewelink/cloud.py", line 318, in connect|    raise Exception(resp)|Exception: {'error': 406, 'apikey': 'XXXXX', 'sequence': '1671288573520', 'actionName': 'userOnline'}|
2022-12-17 15:49:33 [D] CLOUD None => False
2022-12-17 15:49:33 [D] Cloud connection retrying in 15 seconds
2022-12-17 15:49:33 [D] Add 22 entities
2022-12-17 15:49:33 [D] Add 22 entities

cannot found access token info - is this tied to dev token maybe? Then everyone would have the same issue?

Issue Analytics

  • State:open
  • Created 9 months ago
  • Comments:16

github_iconTop GitHub Comments

1reaction
Sereen666commented, Dec 18, 2022

Ive upgraded home assistant and home assitant core to the latest version and all seems to work again.

0reactions
fuzzybear62commented, Dec 21, 2022

Same problem 2022.12.7 release

Read more comments on GitHub >

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