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NotReadableError : Error fetching device

See original GitHub issue

What we observed: We have observed this noise in our datadog logs for some of our users: NotReadableError: Error fetching device.. Unfortunately, I am unable to reproduce this on my machine and hence I’d like to understand what could have led to this error so we can address and provide a seamless experience for our users.

Please see attached:

Screenshot 2022-04-15 at 15 49 29

Q1. Could this be because a user requests both the camera and microphone permissions even when there is no camera?

Platform

OS: Windows Browser: Chrome

Issue Analytics

State:
Created a year ago
Comments:8 (4 by maintainers)

Top GitHub Comments

1reaction

heyolajydcommented, Apr 15, 2022

Thanks, @devalevenkatesh this issue was more of getting clarification than filing a bug. To answer your question, we’re using "amazon-chime-sdk-js": "2.30.0". But, thanks for taking the time to clarify and give examples. I will close this now.

0reactions

heyolajydcommented, Jun 11, 2022

ok will do thanks @devalevenkatesh and @xuesichao

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