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After upgrade to the latest version, Ads switch is turned OFF automatically and unable to turn it ON

See original GitHub issue

Description

Steps to Reproduce

Brave beta 0.63.45 (profile was created and viewed Ads in this version, the profile was created on 16th April)
Upgrade to the latest beta version 0.64.72
Navigate to brave://rewards/
Observe that Ads switch is in OFF state
Click on BAT logo in the URL bar
Verify that Enable Ads notification was shown
Click on Turn On Ads button in the notification

Actual result:

Ads switch is not getting turned ON after clicking on Turn On Ads in the notification

Beta Ads issue_Ads switch is turned off

Dev channel:

Dev profile - Ads switch OFF

Expected result:

After upgrade Ads switch should not be turned OFF

Reproduces how often:

Easy

Brave version (brave://version info)

Brave	0.64.72 Chromium: 74.0.3729.131 (Official Build) beta (64-bit)
Revision	518a41c1fa7ce1c8bb5e22346e82e42b4d76a96f-refs/branch-heads/3729@{#954}
OS	Windows 10 OS Build 17134.523

Version/Channel Information:

Can you reproduce this issue with the current release? No
Can you reproduce this issue with the beta channel? Yes
Can you reproduce this issue with the dev channel? Yes
Can you reproduce this issue with the nightly channel? Yes

Other Additional Information:

Does the issue resolve itself when disabling Brave Shields? NA
Does the issue resolve itself when disabling Brave Rewards?NA
Is the issue reproducible on the latest version of Chrome? NA

Miscellaneous Information:

@brave/legacy_qa @tmancey

Issue Analytics

State:
Created 4 years ago
Comments:11 (7 by maintainers)

Top GitHub Comments

2reactions

LaurenWagscommented, May 13, 2019

Release Channel tests:

0.61.52 --> enable Rewards, Ads not available. Update to 0.64.75. Get notification to try Ads and Ads are toggled off as expected.
0.62.51 --> enable Rewards, Ads not available. Update to 0.64.75. Get notification to try Ads and Ads are toggled off as expected.
0.63.48 --> Enable Rewards, View Ad. Update to 0.64.75. Ads still enabled after update, no notification to try Ads. Works as expected.
0.63.55 --> Enable Rewards, View Ad. Update to 0.64.75. Ads still enabled after update, no notification to try Ads. Works as expected.

Release Channel working as expected in all cases above.

Beta Channel tests:

0.62.41 --> Enable Rewards. View an Ad. Update to 0.65.88. Ads are off after upgrade and I get notification to try Ads. Issue reproduces.
0.63.45 --> Enable Rewards. View an Ad. Update to 0.65.88. Ads are off after upgrade and I get notification to try Ads. Issue reproduces.

Note - between 0.63.45 and 0.64.58 the train migration occurred. 0.63.45 is the last 0.63.x Beta version and 0.64.58 is the first 0.64.x Beta version.

0.64.58 --> Enable Rewards. View an Ad. Update to 0.65.88. Ads still enabled after update, no notification to try Ads. Works as expected.
0.64.72 --> Enable Rewards. View an Ad. Update to 0.65.88. Ads still enabled after update, no notification to try Ads. Works as expected.

Dev Channel tests:

0.63.26 --> Enable Rewards. View an Ad. Update to 0.66.62. Ads are off after upgrade and I get notification to try Ads. Issue reproduces.
0.64.56 --> Enable Rewards. View an Ad. Update to 0.66.62. Ads are off after upgrade and I get notification to try Ads. Issue reproduces.

Note - between 0.64.56 and 0.65.71 the train migration occurred. 0.64.56 is the last 0.64.x Dev version and 0.65.71 is the first 0.65.x Dev version.

0.65.71 --> Enable Rewards. View an Ad. Update to 0.66.62. Ads still enabled after update, no notification to try Ads. Works as expected.
0.66.58 --> Enable Rewards. View an Ad. Update to 0.66.62. Ads still enabled after update, no notification to try Ads. Works as expected.

Nightly Channel tests:

0.64.26 --> Enable Rewards. View an Ad. Update to 0.67.15. Ads are off after upgrade and I get notification to try Ads. Issue reproduces.
0.65.69 --> Enable Rewards. View an Ad. Update to 0.67.15. Ads still enabled after update, no notification to try Ads. Works as expected.
0.66.50 --> Enable Rewards. View an Ad. Update to 0.67.15. Ads still enabled after update, no notification to try Ads. Works as expected.

1reaction

LaurenWagscommented, May 29, 2019

Dev Channel tests:

0.63.26 --> Enable Rewards. View an Ad. Update to 0.66.78. Encountered #4627 for ‘enable Brave Ads’ notification, however Ads toggle is on when navigating to brave://rewards.
0.64.56 --> Enable Rewards. View an Ad. Update to 0.66.78. Encountered #4627 for ‘enable Brave Ads’ notification, however Ads toggle is on when navigating to brave://rewards.
0.65.71 --> Enable Rewards. View an Ad. Update to 0.66.78. Ads still enabled after update, no notification to try Ads. Works as expected as it did previously.
0.65.85 --> Enable Rewards. View an Ad. Update to 0.66.78. Ads still enabled after update, no notification to try Ads. Works as expected as it did previously.
0.66.58 --> Enable Rewards. View an Ad. Update to 0.66.78. Ads still enabled after update, no notification to try Ads. Works as expected as it did previously.
0.66.77 --> Enable Rewards. View an Ad. Update to 0.66.78. Ads still enabled after update, no notification to try Ads. Works as expected as it did previously.

Also tested Ads off status prior to upgrade:

0.63.26 --> Enable Rewards. Disable Ads only. Update to 0.66.78. Ads toggle still off after update. No notification to enable ads is displayed. Works as expected.
0.64.56 --> Enable Rewards. Disable Ads only. Update to 0.66.78. Ads toggle still off after update. No notification to enable ads is displayed. Works as expected.
0.65.71 --> Enable Rewards. Disable Ads only. Update to 0.66.78. Ads toggle still off after update. No notification to enable ads is displayed. Works as expected.
0.65.85 --> Enable Rewards. Disable Ads only. Update to 0.66.78. Ads toggle still off after update. No notification to enable ads is displayed. Works as expected.
0.66.58 --> Enable Rewards. Disable Ads only. Update to 0.66.78. Ads toggle still off after update. No notification to enable ads is displayed. Works as expected.
0.66.77 --> Enable Rewards. Disable Ads only. Update to 0.66.78. Ads toggle still off after update. No notification to enable ads is displayed. Works as expected.