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Rewards ad earnings claim CAPTCHA cannot be completed (starting April 2022)

See original GitHub issue

Just ran into this same issue from 2018, which is closed: https://github.com/brave/brave-browser/issues/1350

Description

I can’t claim brave rewards, as the captcha keeps failing. I disabled all extensions. Tried two different monitors (22" and 14"). Zooming in and out doesn’t affect the pop up, but I tried it anyway. Resolution is 1920x1080, with no additional scaling on Ubuntu 20.04.

Steps to Reproduce

  1. Install Brave Beta
  2. Navigate to Brave Rewards
  3. Attempt to claim token grant.

Actual result:

“Hmm… Not Quite. Try Again.” message gets displayed every time.

Expected result:

I get my rewards.

Reproduces how often:

Every time.

Brave version (brave://version info)

Brave | 1.37.111 Chromium: 100.0.4896.79 (Official Build) (64-bit)
-- | --
Revision | 8fb749dcab8700c24213791969e59deb72fee36f-refs/branch-heads/4896@{#1015}
OS | Linux
JavaScript | V8 10.0.139.9
User Agent | Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.79 Safari/537.36

Miscellaneous Information:

References:

https://github.com/brave/brave-browser/issues/1350

https://community.brave.com/t/cant-claim-tokens-due-to-prove-youre-human-bug/101361

https://www.reddit.com/r/brave/comments/q7vn61/cant_prove_im_human_to_claim_my_ads_rewards/

https://community.brave.com/t/can-t-claim-tokens-due-to-prove-you-re-human-bug-again-accidently-put-the-wrong-gif-on-my-other-one-sorry/289555

https://community.brave.com/t/prove-that-human-fails/288713

https://www.reddit.com/r/brave/comments/q3hd1v/verify_you_are_human_drag_brave_triangle/

Issue Analytics

  • State:closed
  • Created a year ago
  • Comments:10 (3 by maintainers)

github_iconTop GitHub Comments

2reactions
Miyayescommented, Apr 11, 2022

It looks like this may have been due to an upstream change in Chromium https://chromium-review.googlesource.com/c/chromium/src/+/3451334

0reactions
btlechowskicommented, Apr 26, 2022

Verification passed on

Brave 1.38.107 Chromium: 101.0.4951.41 (Official Build) (64-bit)
Revision 93c720db8323b3ec10d056025ab95c23a31997c9-refs/branch-heads/4951@{#904}
OS Ubuntu 18.04 LTS

Verified test plan from https://github.com/brave/brave-core/pull/13072

Scaling 100%

1_1 1_2 1_3 1_4 1_5

Scaling 150%

2_1 2_2 2_3 2_4 2_5

Scaling 200%

3_1 3_2 3_3 3_4 3_5

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