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Cannot Upload/Update Projects Because of Unknown User

See original GitHub issue

Description

Uploading/Updating Projects using GitHub Desktop is so easy before, now it just stops, Due to this huge bug that is happening.

Version

GitHub Desktop version: 1.0.12

OS version: Windows 10

Steps to Reproduce

  1. Launch GitHub Desktop Normally
  2. Upload/Update Any Project
  3. Get Error

Expected behavior: Upload/Update Project

Actual behavior: Error saying: “Commit failed - exit code 128 received, with output: '*** Please tell me who you are.”

Reproduces how often: Always

Logs

2018-01-14T05:50:48.279Z - info: [ui] [AppStore] loading 1 repositories from store 2018-01-14T05:50:48.295Z - info: [ui] [AppStore] found account: GitHub Name (Full Name) 2018-01-14T05:50:50.742Z - info: [ui] launching: 1.0.12 (Windows 10.0.15063) 2018-01-14T05:50:50.749Z - info: [ui] Executing getStatus: git status --untracked-files=all --branch --porcelain=2 -z (took 2.494s) 2018-01-14T05:50:50.765Z - info: [ui] Executing getBranches: git for-each-ref --format=%(refname)%00%(refname:short)%00%(upstream:short)%00%(objectname)%00%(author)%00%(parent)%00%(symref)%00%(subject)%00%(body)%00%1F refs/heads refs/remotes (took 2.318s) 2018-01-14T05:50:50.766Z - info: [ui] Executing getRecentBranches: git log -g --no-abbrev-commit --pretty=oneline HEAD -n 2500 – (took 2.290s) 2018-01-14T05:50:53.624Z - info: [ui] Executing getAuthorIdentity: git var GIT_AUTHOR_IDENT (took 1.962s) 2018-01-14T05:50:54.672Z - info: [ui] Executing installGlobalLFSFilter: git lfs install --skip-repo (took 4.525s) 2018-01-14T05:51:04.622Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 3.461s) 2018-01-14T05:56:15.470Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 1.420s) 2018-01-14T06:01:25.864Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 1.381s) 2018-01-14T06:06:36.464Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 1.555s) 2018-01-14T06:11:50.576Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 4.717s) 2018-01-14T06:15:19.466Z - info: [ui] [AppStore] loading 1 repositories from store 2018-01-14T06:15:19.469Z - info: [ui] [AppStore] found account: GitHub Name (Full Name) 2018-01-14T06:15:20.585Z - info: [ui] launching: 1.0.12 (Windows 10.0.15063) 2018-01-14T06:15:20.586Z - info: [ui] Executing getStatus: git status --untracked-files=all --branch --porcelain=2 -z (took 1.121s) 2018-01-14T06:15:21.700Z - info: [ui] Executing installGlobalLFSFilter: git lfs install --skip-repo (took 1.809s) 2018-01-14T06:15:51.704Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 2.835s) 2018-01-14T06:21:00.310Z - info: [ui] Executing getBranches: git for-each-ref --format=%(refname)%00%(refname:short)%00%(upstream:short)%00%(objectname)%00%(author)%00%(parent)%00%(symref)%00%(subject)%00%(body)%00%1F refs/heads refs/remotes (took 1.480s) 2018-01-14T06:21:00.310Z - info: [ui] Executing getRecentBranches: git log -g --no-abbrev-commit --pretty=oneline HEAD -n 2500 – (took 1.461s) 2018-01-14T06:21:00.331Z - info: [ui] Executing getStatus: git status --untracked-files=all --branch --porcelain=2 -z (took 2.076s) 2018-01-14T06:21:21.829Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 1.802s) 2018-01-14T06:21:24.623Z - info: [ui] Executing updateIndex: git update-index --add --remove --replace -z --stdin (took 2.662s) 2018-01-14T06:21:25.955Z - info: [ui] Executing createCommit: git commit -F - (took 1.331s) 2018-01-14T06:21:25.958Z - error: [ui] git commit -F - exited with an unexpected code: 128.

*** Please tell me who you are.

Run

git config --global user.email “you@example.com” git config --global user.name “Your Name”

to set your account’s default identity. Omit --global to set the identity only in this repository.

fatal: unable to auto-detect email address (got ‘Name@AccountName.(none)’)

2018-01-14T06:22:03.119Z - info: [ui] Executing getStatus: git status --untracked-files=all --branch --porcelain=2 -z (took 20.402s) 2018-01-14T06:22:03.345Z - info: [ui] Executing getBranches: git for-each-ref --format=%(refname)%00%(refname:short)%00%(upstream:short)%00%(objectname)%00%(author)%00%(parent)%00%(symref)%00%(subject)%00%(body)%00%1F refs/heads refs/remotes (took 20.546s) 2018-01-14T06:22:03.346Z - info: [ui] Executing getRecentBranches: git log -g --no-abbrev-commit --pretty=oneline HEAD -n 2500 – (took 16.309s)

Additional Information

Using git config --global user.email "you@example.com" don’t even work, Command Prompt even says: 'git' is not recognized as a internal or external program. Even reinstalling doesn’t even work!

Issue Analytics

  • State:closed
  • Created 6 years ago
  • Comments:8 (3 by maintainers)

github_iconTop GitHub Comments

50reactions
shiftkeycommented, Jan 14, 2018

@MacStevins could you try this:

  • from the top menu, select the File | Options menu item
  • select the Git tab
  • fill out your name and email address
  • click Save
  • try committing again
1reaction
BroClementscommented, Apr 5, 2021

Open repository in github.com Click on a file, then click on “Open this file in Github desktop” icon

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