Error: Installation Failed (Windows 10) Discord?
See original GitHub issue** Description**
Hello! I’m trying to install GitHub Desktop (using the standard 64-bit installer downloaded from the website) and I’m receiving an “Installation has failed” error. Seems it’s due to Discord or something from what I see in the logs but the issue is… There ISN’T a discord folder. I deleted it as Seems I uninstalled it in the past but left few folders. I’ve tryed running it as Admin with same errors. I’ve tred bringing back the files I removed and delete the files it states causing the error but it still gives same error.
Version GitHub Desktop: GitHubDesktopSetup Operating system: Microsoft Windows [Version 10.0.17134 Build 17134] Steps to Reproduce
- Download then uninstall Discord (Leaving files behind)
- Download the setup exe and run it as administrator Expected Behavior The installation to work Actual Behavior The installation has failed error
Additional Information There is currently no anti-virus running on my machine, it is Almost up to date, and Windows Defender/Firewall is disabled.
Additional Information Logs
13948> 2018-09-10 22:46:46> Program: Starting Squirrel Updater: --install . 13948> 2018-09-10 22:46:46> Program: Starting install, writing to C:\Users\Mudslide\AppData\Local\SquirrelTemp 13948> 2018-09-10 22:46:46> Program: About to install to: C:\Users\Mudslide\AppData\Local\Discord 13948> 2018-09-10 22:46:46> Program: Install path C:\Users\Mudslide\AppData\Local\Discord already exists, burning it to the ground 13948> 2018-09-10 22:46:47> Utility: DeleteDirectory: could not delete - C:\Users\Mudslide\AppData\Local\Discord\app-0.0.301\lib\net45: System.IO.IOException: The directory is not empty.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data) at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost) at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext() 13948> 2018-09-10 22:46:47> Utility: DeleteDirectory: could not delete - C:\Users\Mudslide\AppData\Local\Discord\app-0.0.301\lib: System.IO.IOException: The directory is not empty.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data) at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost) at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext() 13948> 2018-09-10 22:46:47> Utility: DeleteDirectory: could not delete - C:\Users\Mudslide\AppData\Local\Discord\app-0.0.301: System.IO.IOException: The directory is not empty.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext()
13948> 2018-09-10 22:46:48> IEnableLogger: Failed to remove existing directory on full install, is the app still running???: System.IO.IOException: The process cannot access the file ‘C:\Users\Mudslide\AppData\Local\Discord\packages\Discord-0.0.301-full.nupkg’ because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.InternalDelete(String path, Boolean checkHost)
at System.IO.File.Delete(String path)
at Squirrel.Utility.<>c.<DeleteDirectory>b__22_0(String file)
at Squirrel.Utility.<>c__DisplayClass15_11.<ForEachAsync>b__1() at System.Threading.Tasks.Task.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<>c__DisplayClass16_0
1.<<ForEachAsync>b__1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<>c.<<DeleteDirectory>b__22_1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<>c__DisplayClass16_01.<<ForEachAsync>b__1>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<LogIfThrows>d__37.MoveNext() 13948> 2018-09-10 22:46:48> Unhandled exception: System.AggregateException: One or more errors occurred. ---> System.IO.IOException: The process cannot access the file 'C:\Users\Mudslide\AppData\Local\Discord\packages\Discord-0.0.301-full.nupkg' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalDelete(String path, Boolean checkHost) at System.IO.File.Delete(String path) at Squirrel.Utility.<>c.<DeleteDirectory>b__22_0(String file) at Squirrel.Utility.<>c__DisplayClass15_1
1.<ForEachAsync>b__1()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<>c__DisplayClass16_01.<<ForEachAsync>b__1>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<>c.<<DeleteDirectory>b__22_1>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<>c__DisplayClass16_0
1.<<ForEachAsync>b__1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<LogIfThrows>d__37.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Update.Program.<Install>d__5.MoveNext()
— End of inner exception stack trace —
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at System.Threading.Tasks.Task.Wait()
at Squirrel.Update.Program.executeCommandLine(String[] args)
at Squirrel.Update.Program.main(String[] args)
—> (Inner Exception #0) System.IO.IOException: The process cannot access the file ‘C:\Users\Mudslide\AppData\Local\Discord\packages\Discord-0.0.301-full.nupkg’ because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.InternalDelete(String path, Boolean checkHost)
at System.IO.File.Delete(String path)
at Squirrel.Utility.<>c.<DeleteDirectory>b__22_0(String file)
at Squirrel.Utility.<>c__DisplayClass15_11.<ForEachAsync>b__1() at System.Threading.Tasks.Task.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<>c__DisplayClass16_0
1.<<ForEachAsync>b__1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<>c.<<DeleteDirectory>b__22_1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<>c__DisplayClass16_0`1.<<ForEachAsync>b__1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<LogIfThrows>d__37.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Update.Program.<Install>d__5.MoveNext()<—
Issue Analytics
- State:
- Created 5 years ago
- Comments:23 (9 by maintainers)
Top GitHub Comments
I got the same error message, I’m using Windows 10 and when I ran it in compatibility mode for Windows 8, it installed!
The most common reason for the discord installation failed is the corrupted system files. It might happen some of the system files get corrupted while installing a new program. So, try repairing the corrupted system files by running the SFC tool, moreover also end the Discord process running in the background and set the compatibility with the operating system. Hope this works for you.