Could not whitelist player: "Got an error from requesting the xuid..."

Myself and a few others attempted to /fwhitelist add a bedrock player to the server. Floodgate displays the following error on the console:

[20:10:22 INFO]: _R_T_ issued server command: /fwhitelist add ToastySoap90628
[20:10:23 ERROR]: [floodgate] Got an error from requesting the xuid of a Bedrock player: Unable to find user in our cache. Please try specifying their Floodgate UUID instead

I have confirmed that the player exists and the username is correct. Is there something I’m missing? Whitelisting is currently working for both Java and Bedrock players.

Server Version: This server is running Paper version git-Paper-299 (MC: 1.18.2) (Implementing API version 1.18.2-R0.1-SNAPSHOT) (Git: 76ed156) Geyser Version: This server is running Geyser version 2.0.3-SNAPSHOT (git-master-8c9d1fe) (Java: 1.18.2, Bedrock: 1.18.0/1.18.1/1.18.2 - 1.18.30/1.18.31) Floodgate Version: Build 65 - 20 March 2022

[onebeastchris]

Unfortunately, the floodgateuuid converter currently does not work. In the meantime, you can manually find out a uuid using this method: Step 1: visit https://www.cxkes.me/xbox/xuid and enter the bedrock username (without the period that is added by Geyser) Step 2: Search for the hexidecimal result and copy it down Step 3: You can try just that number instead of the username, but mine was formatted like this

XUID Search Result: 000901F4BF5B7415 Minecraft XUID: 00000000-0000-0000-0009-01f4bf5b7415

So step 4 would be to add a dash after the first four digits and then paste “00000000-0000-0000-” before the search result to get the correct format. Also, don’t forget the dash after the first 4 digits (see example above)

[Camotoy]

We are aware of this issue - for now, you can use https://floodgate-uuid.heathmitchell1.repl.co/ to get a player’s UUID.