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Scene viewer shows "Update needed" for google app, even though none is available
See original GitHub issueDescription
On any opening of scene viewer through intent, there is a message that shows me to Update my google app. After clicking on update, no update is available for the app.
The problem started happening this week for me, even though I believe it has not reached our full customer base, based on user feedbacks.
The problem can be replicated on the modelviewer.dev scene viewer example.
Live Demo
https://modelviewer.dev/examples/augmentedreality/#sceneViewer
https://user-images.githubusercontent.com/7118128/122596034-b00b9c00-d03f-11eb-834b-912c1da88758.mp4
Version
- model-viewer: latest
Browser Affected
- Chrome, version: 91.0.4472.101
- Edge
- Firefox
- IE
- Safari
OS
- Android
- iOS
- Linux
- MacOS
- Windows
AR
- WebXR
- SceneViewer
- QuickLook
Other info
Google App Version: 12.22.8.23.arm64 Google Play Services for AR: 1.25.211460003 Device: Samsung Galaxy s10e SM-G970F
Issue Analytics
- State:
- Created 2 years ago
- Reactions:3
- Comments:11 (2 by maintainers)
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Quick Update: We’ve resolved this bug internally and are working on rolling it out. This issue was introduced with the 1.25 launch of Google Play Services for AR, and will be resolved with the next launch (should start rolling out this week and be out to all users next week).
In the meantime, you can mitigate this issue by changing the package in the Scene Viewer intent link to
com.google.android.googlequicksearchbox(the Google app) instead ofcom.google.ar.core. The reason that Model Viewer intents to ARCore instead of the Google app is in order to ensure that an appropriate version of ARCore is installed (otherwise the browser falls back to model-viewer which displayes an in-browser fullscreen 3D view). If you intent to the Google app instead, and the user does not have a reasonably up to date version of ARCore installed then Scene Viewer will still launch but in 3D mode (which is non-ideal because the user will re-download the gltf file in Scene Viewer but not actually get the AR experience).As @elalish pointed out, if you are able to use WebXR mode, that will also avoid this issue.
Yes, it looks like a bug is rolling out in a new ARCore or Scene Viewer version. We’re trying to get it fixed shortly. Meanwhile, WebXR mode is working fine, so you might consider switching.