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Error 502 (Server Error)!!1

See original GitHub issue

Environment details

  • OS: Debian
  • Node.js version: 14
  • @google-cloud/storage version: 5.1.1

Steps to reproduce

await googleStorageBucket.upload(transcodedFilePath, {
  destination: 'images/' + uid,
  gzip: false,
  metadata: {
    contentType: 'image/webp',
    storageClass: 'STANDARD',
  },
  onUploadProgress: createFileUploadProgressEventHandler(
    'transcoded image',
    uid,
    transcodedFileStat.size,
  ),
  predefinedAcl: 'bucketOwnerFullControl',
  resumable: false,
  validation: 'crc32c',
});

Occasionally fails with:

statusCode:     502
statusMessage:  Bad Gateway
headers:
  User-Agent:        gcloud-node-storage/5.1.1
  x-goog-api-client: gl-node/14.5.0 gccl/5.1.1
  Authorization:     Bearer [..]
  Content-Type:      multipart/related; boundary=925dbc29-dd20-4554-b36b-89ebb41850c2
href:    https://storage.googleapis.com/upload/storage/v1/b/contrawork/o?uploadType=multipart&name=images%2F0c902ad8-403f-6000-9758-fe7194509706&predefinedAcl=bucketOwnerFullControl
body:
  """
    <!DOCTYPE html>
    <html lang=en>
      <meta charset=utf-8>
      <meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width">
      <title>Error 502 (Server Error)!!1</title>
      <style>
        *{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px}* > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/branding/googlelogo/1x/googlelogo_color_150x54dp.png) no-repeat;margin-left:-5px}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) 0}}@media only screen and (-webkit-min-device-pixel-ratio:2){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat;-webkit-background-size:100% 100%}}#logo{display:inline-block;height:54px;width:150px}
      </style>
      <a href=//www.google.com/><span id=logo aria-label=Google></span></a>
      <p><b>502.</b> <ins>That’s an error.</ins>
      <p>The server encountered a temporary error and could not complete your request.<p>Please try again in 30 seconds.  <ins>That’s all we know.</ins>

  """

There appears to be no built in logic to retry these errors.

I worked around this issue by adding a generic retry wrapper above the googleStorageBucket.upload function. However, (1) I am still getting many of these errors logged (2) this [retry logic] looks like something that should be handled by @google-cloud/storage

Issue Analytics

  • State:closed
  • Created 3 years ago
  • Reactions:1
  • Comments:10 (5 by maintainers)

github_iconTop GitHub Comments

1reaction
shaffeeullahcommented, Aug 6, 2021

Hi @surjikal , Can you please open a new issue with this information and also some more details (such as size of file you’re uploading, file type, frequency of errors, and a small repro snippet)?

0reactions
surjikalcommented, Aug 6, 2021

Seeing this a bunch since upgrading from 4 to 5.10.0

  • Lots of ECONNRESET for file(x).download().
  • 502 bad gateway using file(x).createWriteStream({resumable:false}) (I don’t remember why I have resumable = false, I am 99% sure it’s to deal w/ similar issues during writes).

I upgraded to 5 because I thought it would help w/ these types of issues, but it seems flakier tbh.

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