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Can't control my Deebot (Ping did not reach VacBot. Will retry)

See original GitHub issue

The problem

My deebot ozmo slim 10 is connected to home assistant but I can’t get it controlled or get any readout, I already tried some other settings for country and even tried using a custom integration to but same issue. in the log file it is unable to get any info across. (Ping did not reach VacBot. Will retry.)

Environment

Integration causing this issue: ecovacs
Link to integration documentation on our website: https://www.home-assistant.io/integrations/ecovacs/

Problem-relevant `configuration.yaml`

 ecovacs:
  username: !secret ecovacs_user
  password: !secret ecovacs_pass
  country: NL
  continent: EU

Traceback/Error logs

2020-08-07 13:15:15 WARNING (MainThread) [homeassistant.loader] You are using a custom integration for hacs which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant.
2020-08-07 13:15:15 WARNING (MainThread) [homeassistant.loader] You are using a custom integration for samsungtv_smart which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant.
2020-08-07 13:15:45 DEBUG (SyncWorker_5) [homeassistant.components.ecovacs] Creating new Ecovacs component
2020-08-07 13:15:45 DEBUG (SyncWorker_5) [sucks] Setting up EcoVacsAPI
2020-08-07 13:15:45 DEBUG (SyncWorker_5) [sucks] calling main api user/login with (('account', 'xxx'), ('password', 'xxx'))
2020-08-07 13:15:46 DEBUG (SyncWorker_5) [sucks] got {'code': '0000', 'msg': '操作成功', 'time': 1596798946309, 'data': {'uid': 'xxx', 'username': 'xxx', 'email': 'xxx', 'country': 'nl', 'accessToken': 'xxx'}}
2020-08-07 13:15:46 DEBUG (SyncWorker_5) [sucks] calling main api user/getAuthCode with (('uid', 'xxx'), ('accessToken', 'xxx'))
2020-08-07 13:15:46 DEBUG (SyncWorker_5) [sucks] got {'code': '0000', 'msg': '操作成功', 'time': 1596798946665, 'data': {'authCode': 'xxx', 'ecovacsUid': 'xxx'}}
2020-08-07 13:15:46 DEBUG (SyncWorker_5) [sucks] calling user api loginByItToken with {'country': 'NL', 'resource': 'RF0UIKLZ', 'realm': 'ecouser.net', 'userId': 'xxx', 'token': 'xxx'}
2020-08-07 13:15:47 DEBUG (SyncWorker_5) [sucks] got {'todo': 'result', 'result': 'ok', 'userId': 'xxx', 'resource': 'RF0UIKLZ', 'token': 'xxx', 'last': 604800000}
2020-08-07 13:15:47 DEBUG (SyncWorker_5) [sucks] calling user api GetDeviceList with {'userid': 'xxx', 'auth': {'with': 'users', 'userid': 'xxx', 'realm': 'ecouser.net', 'token': 'xxx', 'resource': 'RF0UIKLZ'}}
2020-08-07 13:15:48 DEBUG (SyncWorker_5) [sucks] got {'todo': 'result', 'result': 'ok', 'devices': [{'did': 'xxx', 'name': 'xxx', 'class': '02uwxm', 'resource': '0d7H', 'nick': None, 'company': 'eco-ng', 'bindTs': 1596718308153}]}
2020-08-07 13:15:48 DEBUG (SyncWorker_5) [homeassistant.components.ecovacs] Ecobot devices: [{'did': 'xxx', 'name': 'xxx', 'class': '02uwxm', 'resource': '0d7H', 'nick': None, 'company': 'eco-ng', 'bindTs': 1596718308153}]
2020-08-07 13:15:48 INFO (SyncWorker_5) [homeassistant.components.ecovacs] Discovered Ecovacs device on account: xxx with nickname None
2020-08-07 13:15:48 DEBUG (SyncWorker_5) [homeassistant.components.ecovacs] Starting vacuum components
2020-08-07 13:16:00 DEBUG (event_thread_0) [sucks] ----------------- starting session ----------------
2020-08-07 13:16:00 DEBUG (event_thread_0) [sucks] event = {}
2020-08-07 13:16:00 DEBUG (SyncWorker_4) [sucks] *** sending ping ***
2020-08-07 13:16:00 WARNING (SyncWorker_4) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:16:00 DEBUG (SyncWorker_4) [sucks] *** Error type: wait
2020-08-07 13:16:00 DEBUG (SyncWorker_4) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:16:00 DEBUG (SyncWorker_4) [homeassistant.components.ecovacs.vacuum] Vacuum initialized: xxx
2020-08-07 13:16:00 DEBUG (SyncWorker_4) [homeassistant.components.ecovacs.vacuum] Adding Ecovacs Vacuums to Home Assistant: [<Entity e965b1f0-c7dc-466a-a2a8-47d22bbfbd25: off>]
2020-08-07 13:16:31 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:16:31 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:16:31 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:16:31 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:17:01 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:17:01 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:17:01 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:17:01 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:17:33 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:17:33 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:17:33 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:17:33 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:18:03 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:18:03 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:18:03 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:18:03 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:18:33 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:18:33 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:18:33 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:18:33 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:19:03 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:19:03 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:19:03 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:19:03 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:19:34 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:19:34 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:19:34 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:19:34 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:20:04 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:20:04 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:20:04 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:20:04 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:20:34 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:20:34 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:20:34 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:20:34 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:21:04 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:21:04 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:21:04 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:21:04 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:21:34 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:21:34 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:21:34 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:21:34 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:22:04 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:22:04 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:22:04 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:22:04 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:22:34 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:22:34 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:22:34 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:22:34 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:23:04 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:23:04 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:23:04 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:23:04 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:23:34 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:23:34 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:23:34 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:23:34 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:24:04 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:24:04 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:24:04 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:24:04 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:24:35 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:24:35 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:24:35 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:24:35 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:24:56 DEBUG (SyncWorker_4) [sucks] Sending command <iq id="xxx" to="xxx@02uwxm.ecorobot.net/atom" from="xxx" type="set"><query xmlns="com:ctl"><ctl td="Charge"><charge type="go" /></ctl></query></iq>
2020-08-07 13:25:05 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:25:05 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:25:05 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:25:05 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:25:08 DEBUG (SyncWorker_5) [sucks] Sending command <iq id="xxx" to="xxx@02uwxm.ecorobot.net/atom" from="xxx@ecouser.net/xxx" type="set"><query xmlns="com:ctl"><ctl td="Charge"><charge type="go" /></ctl></query></iq>
2020-08-07 13:25:35 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:25:35 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:25:35 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:25:35 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:26:05 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:26:05 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:26:05 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:26:05 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable
2020-08-07 13:26:31 ERROR (stream_worker) [libav.rtsp] Too short data for FU-A H.264 RTP packet
2020-08-07 13:26:35 DEBUG (event_thread_0) [sucks] *** sending ping ***
2020-08-07 13:26:35 WARNING (event_thread_0) [sucks] Ping did not reach VacBot. Will retry.
2020-08-07 13:26:35 DEBUG (event_thread_0) [sucks] *** Error type: wait
2020-08-07 13:26:35 DEBUG (event_thread_0) [sucks] *** Error condition: recipient-unavailable

Additional information

Issue Analytics

State:
Created 3 years ago
Reactions:5
Comments:53 (20 by maintainers)

Top GitHub Comments

7reactions

goooroooXcommented, Aug 30, 2021

Did anyone tried this library? https://github.com/And3rsL/Deebotozmo/tree/master/deebotozmo The code says it supports all the recent models, including T8/N9+.

def __init__(self, vacuum: Vacuum):
    command_name = "getCleanInfo"
    if vacuum and vacuum.get_class in [
        "bs40nz",  # DEEBOT T8 AIVI
        "a1nNMoAGAsH",  # DEEBOT T8 MAX
        "vdehg6",  # DEEBOT T8 AIVI +
        "no61kx",  # DEEBOT T8 POWER
        "a7lhb1"  # DEEBOT N9+
    ]:
        command_name = "getCleanInfo_V2"
    super().__init__(command_name)

3reactions

donkawechicocommented, Dec 3, 2020

Thanks for the info everyone!

@dgomes @OverloadUT I was able to make some progress after finding some threads in the sucks API mailing list talking about this fork of sucks: https://github.com/bmartin5692/sucks. After pulling locally, the error message went away, but the commands still aren’t doing anything for my T8.

I’ll look into it more this weekend. Would it make sense to consider using that fork in the HA integration? Or would that be better suited for a HACS integration alternative.