Empty basestations list

Hi, I’m trying to get a snapshot from a Arlo Go device, using the “Record Video and Triggering Snapshots” example.

But when I run basestations = arlo.GetDevices('basestation') I only get an empty list. If I run cameras = arlo.GetDevices('camera') then it get my camera. So this makes the arlo.TriggerFullFrameSnapshot(basestations[0], cameras[0]) fail because the basestations list is empty.

Is there another way to get a snapshot, or some way I can get the arlo.GetDevices('basestation') to work?

Updated:

What version of Python are you using (python -V)?

2.7.14

What operating system and processor architecture are you using (python -c 'import platform; print(platform.uname());')?

Windows 10.0.17134, AMD64’, ‘Intel64 Family 6 Model 58 Stepping 9, GenuineIntel’

Which Python packages do you have installed (run the pip freeze or pip3 freeze command and paste output)?

arlo==1.1.5 certifi==2018.4.16 chardet==3.0.4 idna==2.7 monotonic==1.5 pyarlo==0.2.0 pyodbc==4.0.22 PySocks==1.6.8 requests==2.19.1 six==1.11.0 sseclient==0.0.19 sseclient-py==1.7 urllib3==1.23 win-inet-pton==1.0.1

Which Arlo hardware do you have (camera types - [Arlo, Pro, Q, etc.], basestation model, etc.)?

Arlo Go

What did you do?

Tried the “Record Video and Triggering Snapshots” example

What did you expect to see?

An image from the camera

What did you see instead?

A failure, because of empty basestations list

Does this issue reproduce with the latest release?

I installed the one from pip, I guess that is the latest?

[mathiaskopo]

@jeffreydwalter Removing the sseclient-py library made the arlo.TriggerFullFrameSnapshot(cameras[0], cameras[0]) work. Thanks a lot!

[jeffreydwalter]

https://pypi.org/project/sseclient-py/ is the package you installed.

Uninstall it like this: pip uninstall sseclient-py