StartStream doesn't work

Please answer these questions before submitting your issue. Thanks!

What version of Python are you using (python -V)?

Python 2.7.9

What operating system and processor architecture are you using (python -c 'import platform; print(platform.uname());')?

(‘Linux’, ‘cloud’, ‘4.9.0-0.bpo.6-amd64’, ‘#1 SMP Debian 4.9.88-1+deb9u1~bpo8+1 (2018-05-13)’, ‘x86_64’, ‘’)

Which Python packages do you have installed (run the pip freeze or pip3 freeze command and paste output)?

arlo==1.1.4 certifi==2018.4.16 cffi==1.9.1 chardet==3.0.4 Cheetah==2.4.4 configobj==5.0.6 cryptography==1.7.1 dnspython==1.12.0 enum34==1.0.3 feedparser==5.1.3 idna==2.6 ipaddress==1.0.16 Markdown==2.6.11 monotonic==1.5 ply==3.4 pyasn1==0.1.9 pycparser==2.10 pycrypto==2.6.1 pyOpenSSL==16.0.0 PySocks==1.6.8 requests==2.18.4 six==1.10.0 sseclient==0.0.19 urllib3==1.22 virtualenv==1.11.6 yenc==0.4.0

Which Arlo hardware do you have (camera types - [Arlo, Pro, Q, etc.], basestation model, etc.)?

Arlo Pro 2 VMC4030 Arlo Base VMB4000r3

What did you do?

Tried to run sample code arlo-streamvideo.py using my credential but failed with error message: Request (POST https://arlo.netgear.com/hmsweb/users/devices/startStream) failed

If possible, provide the steps you took to reproduce the issue. A complete runnable program is good. (don’t include your user/password or any sensitive info)

I used the sample code arlo-streamvideo.py and replaced the username and password. No other modification to that code. I also used the sample code in README.md and that worked.

What did you expect to see?

test.mp4 file that’s not empty.

What did you see instead?

The error message mentioned above and test.mp4 with 0 byte.

Does this issue reproduce with the latest release?

Yes

[cruiser2016]

Something wrong with my account, that I have 4 cameras but Arlo somehow has 5 under my account. I picked one that has “provisioned” as its state and that worked.

[jeffreydwalter]

Yep, figured it was something like that. 😃