All (calendar) accounts gone

Your environment

TbSync version: 2.22 Provider for ActivySync version: 1.20 Thunderbird version: 78.12.0

[ ] Yes, I have installed the latest available beta version from https://tbsync.jobisoft.de and my issue is not yet fixed, I can still reproduce it.

Expected behavior

Do not delete account information unless told to do so

Actual behavior

All account info have gone

Steps to reproduce

Unknown, suddenly all accounts were gone.

[Mon 01:33:00] dario@kampkaspar-laptop: ~/.thunderbird/zr9bg7sq.default-release/TbSync 
└─ $ ▶ ls -la
total 60
drwxr-xr-x  2 dario users  4096 Jul 25 01:39 .
drwx------ 11 dario users  4096 Jul 26 01:32 ..
-rw-------  1 dario users     0 Jul 25 01:39 accounts68.json
-rw-------  1 dario users 53195 Jul 24 00:29 changelog68.json
-rw-r--r--  1 dario users     0 Jul 26 01:26 debug.log
-rw-------  1 dario users     0 Jul 25 01:39 folders68.json

(all times GMT + 2)

To help resolving your issue, enable debug logging (TbSync Account Manager -> Help) and send me the debug.log via e-mail (use the title of your issue as subject of the email).

[jobisoft]

Not good.

You have to remove all your addressbooks and calendars set up by TbSync and start anew. I am in the process of switching from the file based storage (which messed up here during an update I guess), to the local storage, which should not have this kind of danger.

Nothing I can do at the moment.

[dariok]

Ah, sorry – had to recreate hte accounts to manage my appointments and didn’t take any screenshots.

Basically, all calendars were gone just as if they had been deleted manually.

The result was the same: acoounts68.json and folders68.json were empty all of sudden and debug.log also was at 0 Bytes length.