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suddenly stopped working - credentials invalid (?)

See original GitHub issue

Your environment

TbSync version: 4.3 EAS-4-TbSync version: 4.1.5 Thunderbird version: 102.4.0 (64-bit)

Expected behavior

TbSync synchronizes stuff as usual.

Actual behavior

TbSync cannot authenticate against M$.

grafik

grafik

Steps to reproduce

Sadly, I don’t know. My company has 2FA enabled but that wasn’t an issue until now. I’ve heard that M$ changed something regarding “old login methods” but I haven’t found anything regarding this yet.

I ain’t got no admin privileges for MS365 so I cannot check the settings there atm.

To help resolving your issue, enable debug logging (TbSync Account Manager -> Help) and send me the debug.log via e-mail (use the title of your issue as subject of the email).

** Fri Oct 21 2022 10:15:33 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: prepare.request.options, Account: xxx

** Fri Oct 21 2022 10:15:33 GMT+0200 (Mitteleuropäische Sommerzeit) **
[Sending] : OPTIONS https://outlook.office365.com/Microsoft-Server-ActiveSync

** Fri Oct 21 2022 10:15:33 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: send.request.options, Account: xxx

** Fri Oct 21 2022 10:15:33 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: eval.request.options, Account: xxx

** Fri Oct 21 2022 10:15:33 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: passwordprompt, Account: xxx

** Fri Oct 21 2022 10:15:38 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: send.request.options, Account: xxx

** Fri Oct 21 2022 10:15:38 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: eval.request.options, Account: xxx

** Fri Oct 21 2022 10:15:38 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: passwordprompt, Account: xxx

** Fri Oct 21 2022 10:15:39 GMT+0200 (Mitteleuropäische Sommerzeit) **
[EventLog] : 401


** Fri Oct 21 2022 10:15:39 GMT+0200 (Mitteleuropäische Sommerzeit) **
[EventLog] : 401


** Fri Oct 21 2022 10:15:39 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: accountdone, Account: xxx

Issue Analytics

  • State:closed
  • Created a year ago
  • Comments:6 (2 by maintainers)

github_iconTop GitHub Comments

1reaction
jobisoftcommented, Oct 21, 2022

Re-Setup your TbSync account (remove + new) with O365 setup option (the 3rd one).

0reactions
black-snowcommented, Oct 24, 2022

Aight, thanks. Will reopen in case anything else comes up 😃

Read more comments on GitHub >

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