[Rendering] Adaptive cards are not rendering

Target Platforms

NodeJS

SDK Version

1.4

Application Name

Microsoft Teams

Problem Description

Adaptive cards are not rendering in Channels, When adaptive cards or being posted in channel by Bot or webhooks the card is not being rendered for some users

Screenshots

Card JSON

{
            "type": "AdaptiveCard",
            "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
            "version": "1.3",
            "body": [
                {
                    "type": "TextBlock",
                    "text": "Please fill the form to get traceroute",
                    "wrap": true,
                    "size": "large",
                    "weight": "bolder",
                    "id": "title"
                }, 
                {
                    "type": "Input.Text",
                    "placeholder": "Enter an IP Address or Hostname",
                    "isMultiline": false,
                    "wrap": true,
                    "width": "stretch",
                    "maxLength": 100,
                    "id": "destinationIP",
                    "isRequired": true,
                    "errorMessage": "Please enter an IP Address or Hostname",
                    "label": "Destination Endpoint"
                },
                {
                    "type": "Input.ChoiceSet",
                    "value": "",
                    "choices": [
                      {
                          "title": "NAME",
                           "value": "URL"
                          },
                          {
                              "title": "NAME",
                              "value": "URL"
                              },
                              {
                                "title": "NAME",
                                  "value": "URL"
                                  },
                                  {
                                      "title": "NAME",
                                    "value": "URL"
                                    },
                                    {
                                        "title": "NAME",
                                        "value": "URL"
                                        }
                    ],
                    "placeholder": "Please select a value",
                    "id": "sourceDatacenter",
                    "isRequired": true,
                    "errorMessage": "Please select a source datacenter",
                    "label": "Source Datacenter"
                },
                {
                    "type": "ActionSet",
                    "actions": [
                        {
                            "type": "Action.Submit",
                            "title": "Submit",
                            "data": {
                                "postback_prop": true,
                                "postback_activity": "getTracerouteActivity"
                              },
                            
                            "requiredInputs": [
                            "destinationIP",
                            "sourceDatacenter"
                            ]
                            
                        }
                    ]
                }
            ]
          }

Sample Code Language

No response

Sample Code

No response

[Ajaykumar661]

@DanielSmithGKGAB Thanks for the solution ! I found the fix last week forgot to update this thread, @ringoc thanks for confirming. For those who are still facing this issue after trying out @DanielSmithGKGAB’s solution, Try this: Open the Run dialog box by pressing the Windows logo key +R. In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK. Delete all files and folders in the %appdata%\Microsoft\Teams directory. Restart Teams.

[ringoc]

@DanielSmithGKGAB , confirmed this is working, thanks for the workaround

@Ajaykumar661 worth a shot !