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[BUG] Source: IMAP - Can't select Mailbox

See original GitHub issue

Describe the bug It’s not possible to get Mailboxes from IMAP email account.

With Port 143 the following error appear: 139819960051584:error:1408F10B:SSL routines:ssl3_get_record:wrong version number:../deps/openssl/openssl/ssl/record/ssl3_record.c:332:
With Port 993: Error, please try again

Feedback from email provider:

You can use TLS 1.2 and TLS 1.3 on the server. The error message indicates an outdated SSL version.

To Reproduce Steps to reproduce the behavior:

Got to Accounts
Add a imap account with port 993 or 143
Got Source
Add a new IMAP Source (choose “New Email”)
Select IMAP Account
Try to select mailbox --> see error

Expected behavior Possibility to choose a mailbox

Desktop (please complete the following information):

OS: Windows 10
Browser Firefox 105.0.1, Chrome 106.0.5249.62

Additional context email provider support has been requested Feedback from email provider:

You can use TLS 1.2 and TLS 1.3 on the server. The error message indicates an outdated SSL version.

Feeback from Piere in Pipedream support forum with an assumption (https://pipedream.com/community/t/imap-connection-error-ssl3-get-record-wrong-version-number/3374/4)

It may be that the underlying NPM package for connecting to mailboxes has an issue: PipedreamHQ/pipedream/blob/master/components/imap/imap.app.mjs#L1

Issue Analytics

State:
Created a year ago
Comments:9

Top GitHub Comments

1reaction

DilanAthukoralacommented, Oct 4, 2022

Hi @david-novafacile I am not able to reproduce the error, the source is working with other email providers (gmail, outlook). It could be a mismatch with the underlying server’s TLS version. I will add this to our backlog and prioritize it so our dev team can further investigate this and confirm the root cause. Please follow this ticket for updates.

0reactions

david-novafacilecommented, Oct 3, 2022

Hi, no the error is still there.

I just tested as wished with gmail but with the other hosting provider (as described) it doesn’t work.

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