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Unable to instantiate provider

See original GitHub issue

Informations

Qiskit version: 0.16.4
Python version: Python 3.8.6
Operating system: Mac OS Catalina

What is the current behavior?

I’m working at CQC. I am trying to connect to

{'hub': 'partner-cqc', 'group': 'internal', 'project': 'default'}

IBMQ webpage has instructions on how to do this:

but if I run this IBMQ would say no such provider, and fall back to the default hub and group.

Steps to reproduce the problem

from qiskit import IBMQ
IBMQ.load_account()

IBMQ.providers()

ibmqfactory._initialize_providers:WARNING:2021-02-19 18:43:24,359: Unable to instantiate provider for {'hub': 'partner-cqc', 'group': 'internal', 'project': 'default'}: string indices must be integers

>>> IBMQ.providers()
[<AccountProvider for IBMQ(hub='ibm-q', group='open', project='main')>]

As you can see, there is only one provider, but the warning suggests it knows about the other provider, as I have not given them this information.

What is the expected behavior?

Issue Analytics

State:
Created 3 years ago
Comments:7

Top GitHub Comments

1reaction

jyu00commented, Feb 22, 2021

@y-richie-y You’ll have to ask your admin to work with IBM Quantum to resolve this issue.

0reactions

y-richie-ycommented, Feb 22, 2021

Thank you @jyu00 ! I know know that this is the source of error:

RequestsApiError: '403 Client Error: Forbidden for url: https://api-qcon.quantum-computing.ibm.com/api/Network/partner-cqc/Groups/internal/Projects/chessington/devices/v/1Forbidden country. {"error":"Forbidden country"}'

Is this something that can be fixed by work admin?