Access denied: This user does not exist on the main Plex account's shared list
See original GitHub issueDescription
Running Overseer on docker and the user has been logged out and get Access denied. The logs get:
[error]: Error checking user access: This user does not exist on the main Plex account's shared list
[warn][API]: Failed sign-in attempt by Plex user without access to the media server {"ip":"::ffff:xxx.xx.x.x","email":"user@email.com","plexId":xx,"plexUsername":"user"}
This is the second time this has happened, but the last time was after the Plex breach, so i thought it was a one off, apparently not. Cant login or do anything, tried restarting the containers too, nothing. Does it exist some renew credentials from the terminal or anything like this?
Edit: Found this #3057 but how do i “refetching their Plex server info and re-saving it in their settings”?
Version
1.30.0
Steps to Reproduce
Try to login with “Use your Plex account” Get access denied.
Screenshots
No response
Logs
No response
Platform
desktop
Device
All
Operating System
Mac os, ios
Browser
Chrome, PWA safari
Additional Context
No response
Code of Conduct
- I agree to follow Overseerr’s Code of Conduct
Issue Analytics
- State:
- Created a year ago
- Comments:8
Top Results From Across the Web
If you are getting Access Denied or "failed sign in attempt by ...
Logged in using ny admin account. · Selected Settings from the menu. · Clicked Plex. · Clicked the refresh button on the server....
Read more >Plex Media Server can't sign in to Plex account or be claimed
In some rare cases, Plex Media Server may have trouble signing in to an otherwise-valid Plex account. This is almost always caused by ......
Read more >Plex won't enter my home directory or other partitions
Solution below. Your folder may not allow plex user or group to read it. Use sudo chmod -R u+r FOLDER to allow all...
Read more >Plex Media Permissions for Linux Noobies - gists · GitHub
There is no problem with being a noobie and I do not use the term to sligtht or disparage anyone. This is a...
Read more >Users - Overseerr
If you would like to grant Overseerr access to a user who doesn't have their own Plex account and/or access to the Plex...
Read more >Top Related Medium Post
No results found
Top Related StackOverflow Question
No results found
Troubleshoot Live Code
Lightrun enables developers to add logs, metrics and snapshots to live code - no restarts or redeploys required.
Start FreeTop Related Reddit Thread
No results found
Top Related Hackernoon Post
No results found
Top Related Tweet
No results found
Top Related Dev.to Post
No results found
Top Related Hashnode Post
No results found
Top GitHub Comments
issue came back with 1.30.1, would love for this to be fixed
🎉 This issue has been resolved in version 1.31.0 🎉
The release is available on:
v1.31.0
Your semantic-release bot 📦🚀