Issue with DRM playback on Tizen 3 (2017)

I am trying to get a video to playback on a test tizen 3 TV.

I have tested the Sintel Widevine protected video on your site loading into Tizen3 as a custom URL and it plays back without issue.

I am including the HTML I am using to test on the Tizen3 and wondering if you might be able to help work out why it is not playing. I will email through a copy of the file with the Authkey included.

FYI: If I tinker via the console and set currentTime a few seconds into the video and pause play a couple of times it actually starts playing without issue.

Any help greatly appreciated.

Kind regards,

Stuart

[riksagar]

We had to make a couple of changes to the 01b calls to make it work on Tizen. Those would have been for 2016 TV.

The changes are in our dash-js fork, you can take a look at those and see if they’d help:

• https://github.com/vuduDASH/dash.js/commit/98df85a8a862321d6c25f06db4235973e03b3d9b

[mishazawa]

@stuartflanagan Take a look to https://github.com/google/shaka-player/issues/1839. According to messages from @kevinscroggins-youi, he had similar bug on Tizen platform and fix it by pause-play on stall events.

I have same issue on Tizen (UE40MU6100U) and I fix it like this:

shakaInstance.playhead_.gapController_.stallDetector_.onStall_ = () => {
  video.pause();
  video.play();
}

On another Tizen (f.e. QE55Q80R) or WebOS this bug don’t reproduce.

It would be nice if shaka.media.StallDetector will provide API for custom behavior on stall events.