Help object stays empty or becomes file name after installing tensorflow, keras etc..

Description

What steps will reproduce the problem?

1. press CTRL + I in editor

What is the expected output? What do you see instead? help is shown

Please provide any additional information below

• “object” in help pane stays empty
• repeatedly click ctrl + i in console and editor will give the file name of the file in the editor as the help object
• help working in Console…
• code completion not working as well

Version and main components

• Spyder Version: 3.2.6
• Python Version: 3.6.4
• Qt Versions: 5.6.2, PyQt5 5.6 on Windows

Dependencies

pyflakes >=0.6.0 :  1.6.0 (OK)
pycodestyle >=2.3:  2.3.1 (OK)
pygments >=2.0   :  2.2.0 (OK)
pandas >=0.13.1  :  0.22.0 (OK)
numpy >=1.7      :  1.13.3 (OK)
sphinx >=0.6.6   :  1.6.6 (OK)
rope >=0.9.4     :  0.10.7 (OK)
jedi >=0.9.0     :  0.11.1 (OK)
nbconvert >=4.0  :  5.3.1 (OK)
sympy >=0.7.3    :  1.1.1 (OK)
cython >=0.21    :  0.27.3 (OK)
qtconsole >=4.2.0:  4.3.1 (OK)
IPython >=4.0    :  6.2.1 (OK)
pylint >=0.25    :  1.8.2 (OK)

[kibbutzelot]

fuck its working now 😃 futures package is pip, not visible in anaconda environment… seems the tensorflow environment loads an old version of “futures” which ruins spyder 😦 tx for your support!!! 🥇

–> pip uninstall futures solves it

[ccordoba12]

This is a duplicate of issue #5782. Please read that a issue for a fix.