Schlage Connect Century Touchscreen Deadbolts (BE468 and BE469) do not report manual lock/unlock state changes.

Is your problem within Home Assistant (Core or Z-Wave JS Integration)?

NO, my problem is NOT within Home Assistant or the ZWave JS integration

Is your problem within ZWaveJS2MQTT?

NO, my problem is NOT within ZWaveJS2MQTT

Checklist

• I have checked the troubleshooting section and my problem is not described there.

• I have read the changelog and my problem was not mentioned there.

Describe the bug

What causes the bug?

I have two Schlage deadbolts (BE468 and BE 469). If I lock or unlock them via Z Wave, the lock status in HA updates correctly (if slowly). If I lock or unlock these deadbolts using the internal knobs, or the keypads, the HA state is never updated. Previously, these devices were connected to a Casa Vera hub, which DID update their state, though it did so very, very slowly (perhaps a minute or so).

Node: 59 BE468 by Allegion Firmware: 128.22

Node: 60 BE469 by Allegion Firmware: 128.22

What do you observe?

If I unlock a door via the internal knob on one of the locks, the HA state remains locked.

What did you expect to happen?

I expected the HA state to change to unlocked.

Device information

Manufacturer: Model name: Node ID in your network:

How are you using node-zwave-js?

• zwavejs2mqtt Docker image (latest)
• zwavejs2mqtt Docker image (dev)
• zwavejs2mqtt Docker manually built (please specify branches)
• ioBroker.zwave2 adapter (please specify version)
• HomeAssistant zwave_js integration (please specify version)
• pkg
• node-red-contrib-zwave-js (please specify version, double click node to find out)
• Manually built from GitHub (please specify branch)
• Other (please describe)

Which branches or versions?

version: 10.0.4

Did you change anything?

no

If yes, what did you change?

No response

Did this work before?

No, it never worked anywhere

If yes, where did it work?

It did work with a Casa Vera hub, but has not worked since switching to ZWave JS.

Attach Driver Logfile

S0 Legacy Key: 03F4CAD8FFD70F33A49CDA008C98AAC8

The two locks are Nodes 59 and 60 on my network. I am attaching 3 silly level log files that show the locks being locked / unlocked via zwave, manually, and keypad.

zwave_unlock_lock.log manual_unlock_lock.log keypad_unlock_lock_60.log

[DonGar]

Because of looking at logs during this, I found that one of my light switches was being super chatty. After unpairing / repairing it, that stopped and the network as a whole is much faster.

Further, I moved the hub closer to the doors. Previously, I thought it was close enough, since it saw the devices quickly, but… I unpaired, and repaired. Now everything is working perfectly. Notifications for lock/unlock appear to be nearly instant, much faster than they were before.

This is resolved, thank you!

[AlCalzone]

Try factory-resetting them after excluding. The key exchange may not have worked.