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How to subscribe to incoming/outgoing message events?

See original GitHub issue

I’ve read the documentation and cheat sheet a few times and searched the issues here, and am not seeing an explanation of how to subscribe to incoming/outgoing message events for CCP.

I do see this kind of thing in the dev console:

[2019-12-30T00:32:28.824Z] [INFO]: ContactId-a52e3078-48be-486c-bacf-938e04af6716: Subscribed successfully to eventName: INCOMING_MESSAGE

I am able to hook into this kind of functionality on the sample chat UI, and assumed there would be something similar in the CCP JavaScript?

Issue Analytics

State:
Created 4 years ago
Comments:12 (2 by maintainers)

Top GitHub Comments

1reaction

winzigcommented, Jan 1, 2020

Well I figured out one aspect of the issue. I had to include amazon-connect-chat.js from the amazon-connect-chat.js project in my page. If this is in the documentation somewhere, I’m not seeing it…

Now I can get past that Cannot read property 'setGlobalConfig' of undefined error, but am seeing other problems still and am so far unable to tie into the onMessage events for a chat session, nor send messages programmatically, on a consistent basis.

0reactions

winzigcommented, Jan 7, 2020

PR #207 addresses the last part of my issue, so closing this, thank you.

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