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Screenshots returned to provoce some troubles

See original GitHub issue

By sometime, screenshots function returned to things. Very often, it refuse to convert the image and stop working. In the log, there’s always something like this:

[2017-08-11 20:40:35Z] Unable to open screenshot 'd:\Users\Andrea\Pictures\Frontier Developments\Elite Dangerous\Screenshot_0000.bmp': Could not find file 'd:\Users\Andrea\Pictures\Frontier Developments\Elite Dangerous\Screenshot_0000.bmp'.
[2017-08-11 20:40:35Z] Exception watcher: Could not find file 'd:\Users\Andrea\Pictures\Frontier Developments\Elite Dangerous\Screenshot_0000.bmp'.
[2017-08-11 20:40:35Z] Trace:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

[2017-08-11 20:40:35Z]    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

[2017-08-11 20:40:35Z]    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)

[2017-08-11 20:40:35Z]    at EDDiscovery.ImageHandler.ImageConverter.GetScreenshot(String inputfile, String cur_sysname, Int32 cmdrid, JournalScreenshot& ss, String& store_name, Point& finalsize, FileInfo& fi) in C:\projects\eddiscovery\EDDiscovery\ImageHandler.cs:line 772

[2017-08-11 20:40:35Z]    at EDDiscovery.ImageHandler.ImageConverter.Convert() in C:\projects\eddiscovery\EDDiscovery\ImageHandler.cs:line 674

[2017-08-11 20:40:35Z]    at EDDiscovery.ImageHandler.ScreenshotDirectoryWatcher.ProcessScreenshot(String filename, String sysname, JournalScreenshot ss, Int32 cmdrid, ImageConverter cp) in C:\projects\eddiscovery\EDDiscovery\ImageHandler.cs:line 608
[2017-08-11 20:40:35Z] Error in executing image conversion, try another screenshot, check output path settings. (Exception Could not find file 'd:\Users\Andrea\Pictures\Frontier Developments\Elite Dangerous\Screenshot_0000.bmp'.

Curiously, the image is where it is supposed to be, and the folders are perfectly in place…

I have to close and restart EDDiscovery to have it working by a while, before the problem reappear.

Issue Analytics

State:
Created 6 years ago
Comments:16 (16 by maintainers)

Top GitHub Comments

1reaction

phroggstercommented, Aug 12, 2017

Re-uploading Log.zip with the EGO API key masqueraded.

I’m looking around for what might be the issue behind this, and am having troubles. Are you running Elite: Discovery as an administrator, or have any fancy NTFS permissions set for that folder? I’m assuming that you can actually browse and create files there; is that correct?

0reactions

phroggstercommented, Aug 15, 2017

The release of 8.2.3 should see this resolved. Please re-open if issues occur again.